"Jamie Shaw" <JamieShaw@discussions.microsoft.com> wrote in message
news:2ED3B727-7E79-497D-A00A-3972B4E74AFA@microsoft.com...
>I can receive emails but can't send emails there is one email stuck in my
> outbox which i can't delete and when trying it says a problem has occured
>
> PLEASE HELP! BUSINESS TO RUN!
>
> "Shruti" wrote:
>
>> Please help,
>> Can't send emails from windows mail and can' delete the problem email.
>>
>> Regards
>>
>> Shruti
Download and install this hotfix, with Windows Mail not running:
http://support.microsoft.com/default.aspx/kb/941090
Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether you have a 32-bit version
of Vista or a 64-bit version, try the hotfix for the 32-bit version first.
Certain common antivirus programs, such as most of those from
Norton or McAfee, tend to cause stuck messages and other problems
in Windows Mail, although seldom immediately, so if you have such a
program, remember where to find the hotfix, and hope it will install
again if you need it again. The Vista SP1 update also includes this
hotfix, but takes longer to install. A recent version of the Trend
antivirus program also causes assorted problems in Windows Mail.