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Can't open/save attachments in windows mail. Or open or run downlo

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  #11 (permalink)  
Old 05-29-2008
Gary VanderMolen
 

Posts: n/a
Re: Can't open/save attachments in windows mail. Or open or run do
Turning off UAC or Windows Defender is not recommended.

You didn't say which antivirus you are running. It could well be the cause
of your Windows Mail problems. One solution is to upgrade to Windows
Live Mail, since it is less prone to interference from antivirus programs.
http://get.live.com/wlmail/overview

You can't get Microsoft interested in Windows Mail problems because
it is a discontinued product for all practical purposes.

--
Gary VanderMolen, MS-MVP


"Pigpog" <Pigpog@discussions.microsoft.com> wrote in message news:E487AF1F-50DE-4D51-80ED-2F817ABF4BBD@microsoft.com...
> Hi Guys,
>
> I have been having the same problem for he last few days......
>
> My Vista Basic has been up and running fine for ages. I have defender turned
> off aslo as it has previously caused me conflicts. I cannot open attachments,
> cannot save them and cannot download anything via windows mail and internet
> explorer 7. I have solved the Explorer probblem with Firefox. But there is an
> attachmenyt from an old email that I needto open and I cant...I dont leave
> messages on server so a bit stuffed. As I say this is a recent problem that
> happened over the last week.......and yes some updates have been installed.
> I have also reset security settings as advised in a differetn forum, turned
> off UAC as advised by a different forum. Am stuck now as to what to try next.
> How do we get Microsoft to look at the problem. Any ideas anyone....?

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  #12 (permalink)  
Old 06-11-2008
joemama
 

Posts: n/a
Re: Can't open/save attachments in windows mail. Or open or run downlo

Gary VanderMolen;3770127 Wrote:
> Turning off UAC or Windows Defender is not recommended.
>
> You didn't say which antivirus you are running. It could well be the
> cause
> of your Windows Mail problems. One solution is to upgrade to Windows
> Live Mail, since it is less prone to interference from antivirus
> programs.
> http://get.live.com/wlmail/overview
>
> You can't get Microsoft interested in Windows Mail problems because
> it is a discontinued product for all practical purposes.
>
> --
> Gary VanderMolen, MS-MVP

Well, the problem also occurs with WindowsLiveMail, even with all
antivirus software removed!

Tom


--
joemama
------------------------------------------------------------------------
joemama's Profile: http://forums.techarena.in/member.php?userid=51405
View this thread: http://forums.techarena.in/showthread.php?t=811674

http://forums.techarena.in

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  #13 (permalink)  
Old 06-11-2008
 

Posts: n/a
Re: Can't open/save attachments in windows mail. Or open or run downlo

"joemama" <joemama.3aue3f@DoNotSpam.com> wrote in message
news:joemama.3aue3f@DoNotSpam.com...
>
> Gary VanderMolen;3770127 Wrote:
>> Turning off UAC or Windows Defender is not recommended.
>>
>> You didn't say which antivirus you are running. It could well be the
>> cause
>> of your Windows Mail problems. One solution is to upgrade to Windows
>> Live Mail, since it is less prone to interference from antivirus
>> programs.
>> http://get.live.com/wlmail/overview
>>
>> You can't get Microsoft interested in Windows Mail problems because
>> it is a discontinued product for all practical purposes.
>>
>> --
>> Gary VanderMolen, MS-MVP

> Well, the problem also occurs with WindowsLiveMail, even with all
> antivirus software removed!
>
> Tom
>
>
> --
> joemama
> ------------------------------------------------------------------------

Then we need a more complete description of the problem to offer much help.
In this newsgroup if you'd rather fix Windows Mail, or in the following
newsgroup if you'd rather fix Windows Live Mail.

microsoft.public.windows.live.mail.desktop

For example., what is the part of the attachment file name after the last
period?

http://support.microsoft.com/kb/555375

Assume that the people who provide most of the answers use methods of
reading this newsgroup that have some advantages, but make it difficult
to go back to previous messages in the thread if you don't quote them.


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  #14 (permalink)  
Old 06-11-2008
Gary VanderMolen
 

Posts: n/a
Re: Can't open/save attachments in windows mail. Or open or run downlo
The response of mine you quoted below was addressing someone
else's problem. We don't seem to have a problem description from
you.

--
Gary VanderMolen, MS-MVP


"joemama" <joemama.3aue3f@DoNotSpam.com> wrote in message news:joemama.3aue3f@DoNotSpam.com...
>
> Gary VanderMolen;3770127 Wrote:
>> Turning off UAC or Windows Defender is not recommended.
>>
>> You didn't say which antivirus you are running. It could well be the
>> cause
>> of your Windows Mail problems. One solution is to upgrade to Windows
>> Live Mail, since it is less prone to interference from antivirus
>> programs.
>> http://get.live.com/wlmail/overview
>>
>> You can't get Microsoft interested in Windows Mail problems because
>> it is a discontinued product for all practical purposes.
>>
>> --
>> Gary VanderMolen, MS-MVP

> Well, the problem also occurs with WindowsLiveMail, even with all
> antivirus software removed!
>
> Tom
>
>
> --
> joemama
> ------------------------------------------------------------------------
> joemama's Profile: http://forums.techarena.in/member.php?userid=51405
> View this thread: http://forums.techarena.in/showthread.php?t=811674
>
> http://forums.techarena.in
>

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  #15 (permalink)  
Old 06-18-2008
Sarah Bale
 

Posts: n/a
can't open attachments
I am having the same problem. If I try to open an attachment directly from the mail it doenst do anything, if I click to 'save as' then I get a message that 'the command failed to execute' this is the same if I try to save an attachment that I recieved last week that I opened with no problem at all!

I have switched the user control off too, and also the option in Winmail to not allow attachements.

If I download a file from IE, I go through the full process of downloading it, 10% 50% etc... then I go to where it saved and it is not there?


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  #16 (permalink)  
Old 06-18-2008
 

Posts: n/a
Re: can't open attachments

"Sarah Bale" wrote in message news:200861861244cinders_35@hotmail.com...
>I am having the same problem. If I try to open an attachment directly from
>the mail it doenst do anything, if I click to 'save as' then I get a
>message that 'the command failed to execute' this is the same if I try to
>save an attachment that I recieved last week that I opened with no problem
>at all!
>
> I have switched the user control off too, and also the option in Winmail
> to not allow attachements.
>
> If I download a file from IE, I go through the full process of downloading
> it, 10% 50% etc... then I go to where it saved and it is not there?
>

What if any antivirus programs do you have, and have you ever had a
Norton or McAfee antivirus program on that computer? Some of them
cause assorted problems under Windows Mail, although seldom
immediately.


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  #17 (permalink)  
Old 06-18-2008
Henry O'Keefe
 

Posts: n/a
can't open attachments or save downloads
I'm having exactly the same problem as Sarah Bale.
It all started this past weekend.
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  #18 (permalink)  
Old 06-18-2008
Dan
 

Posts: n/a
RE: can't open attachments or save downloads
Hi guys ... if you want to solve all your email problems in one hit then
abandon windows mail altogether as I did, nothing but problems that could not
be sorted and will never be fixed.....
go to http://www.mozilla.com/en-US/thunderbird/ doenload and install
thunderbird, set as your default email and all your problems are solved

"Henry O'Keefe" wrote:

> I'm having exactly the same problem as Sarah Bale.
> It all started this past weekend.
>

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  #19 (permalink)  
Old 06-18-2008
Gary VanderMolen
 

Posts: n/a
Re: can't open attachments or save downloads
We can't help you unless you describe your problem in detail,
and include a complete copy of any error message.

--
Gary VanderMolen, MS-MVP


"Henry O'Keefe" wrote in message news:2008618172921hhokeefe@sympatico.ca...
> I'm having exactly the same problem as Sarah Bale.
> It all started this past weekend.

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  #20 (permalink)  
Old 06-19-2008
Henry O'Keefe
 

Posts: n/a
can't open attachments or save downloads
Thanks for the idea da, but this problem is more severe than being able to solve it so simply as downloading another program - I can't open any downloads - not even Foxfire.
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