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connecting a data phone cable

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  #1 (permalink)  
Old 08-06-2007
Rich
 

Posts: n/a
connecting a data phone cable
I just bought myself a new Samsung sgh a 707 sync picture phone. I want to
be able to connect my phone to my computre so i can pring pictures. I have
a data cable and when I plug this usb cable inot the phone and computre , I
am prompted to down load a program however after downloading this progrom
many times so i could print picutres from my phone i am stilll unable to. I
called samsung tech support and they suggest contacting miccrosoft. it
appears that windows vista is not campatable at this time to my phone. Are
thier any solutions to my problem?
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  #2 (permalink)  
Old 08-07-2007
Rick Rogers
 

Posts: n/a
Re: connecting a data phone cable
Hi Rich,

The solution is for the manufacturer (Samsung) to provide you with proper
supporting drivers for their hardware and not brush you off needlessly.
Microsoft does not do this, they only offer drivers in their operating
systems that are supplied by device manufacturers. It is the device
manufacturer's responsibility to create and provide supporting drivers that
are compatible with any given operating system.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Rich" <Rich@discussions.microsoft.com> wrote in message
news:94EA01A4-871A-4D8D-8562-635B0A962B73@microsoft.com...
>I just bought myself a new Samsung sgh a 707 sync picture phone. I want to
> be able to connect my phone to my computre so i can pring pictures. I
> have
> a data cable and when I plug this usb cable inot the phone and computre ,
> I
> am prompted to down load a program however after downloading this progrom
> many times so i could print picutres from my phone i am stilll unable
> to. I
> called samsung tech support and they suggest contacting miccrosoft. it
> appears that windows vista is not campatable at this time to my phone.
> Are
> thier any solutions to my problem?


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