Colin,
I too have a SONY laptop (VGN-BX296XP 11 months old). I get the same ATAPI
CD-ROM error message when I try to install Vista Business edition. I have
tried everything I can, updating the driver, deleting the device as below all
to no avail. I've had the install pack since March and I have to say it's
the worst upgrade process from MS ever (I've been a Windows user since
version 3!). I've trawled the net endlessly since, lodged the problem with
Sony and hung on optimistically for a solution one day. It just seems such a
ridiculous error to stop an OS install?
In Device Manager it's displayed as INTEL(R) 82801 FBM Ultra ATA Storage
Controllers - 2653
The Device Instance Id from the details tab is:
PCI\VEN_8086&DEV_2653&SUBSYS_81E8104D&REV_03\3&B1B FB68&0&FA
Any suggestions?
"Colin Barnhorst" wrote:
> Not just the driver. Delete the device itself in Device Manager. Then when
> you reboot XP it should detect new hardware and install it properly. You
> should see the Found New Hardware alerts (balloons) over the Notification
> Area in the right side of the taskbar.
>
> "kevin" <kevin@discussions.microsoft.com> wrote in message
> news:42BC188C-1B3E-4077-994C-5FD46E3DCCDC@microsoft.com...
> > Sounded like that should work. but it didn't. i deinstalled the cd/dvd
> > driver and still got the same message. I'll file a bug report.
> > thanks for trying
> > kevin
> >
> >
> > "Colin Barnhorst" wrote:
> >
> >> What happens if you delete the drive from the Device Manager in XP and
> >> then
> >> reboot XP and then try installing Vista from the XP desktop?
> >>
> >> It is possible that the drive is not supported in Vista. I have run
> >> across
> >> one such drive myself.
> >>
> >> If you cannot resolve, you can still report the bug by downloading the
> >> Microsoft Beta Client from
> >> http://windowsbeta.microsoft.com/vis...&build=0&sku=0
> >> and running on XP.
> >>
> >> For this type of bug it is helpful to include the Device Instance Id from
> >> the Details tab for the device. To access the Details tab, press WinKey
> >> +
> >> Pause/Break to open the System Properties page, select the Hardware tab,
> >> click on Device Manager, expand the DVD/CD-Rom drives item, right click
> >> on
> >> the drive name and choose properties, and then choose the Details tab.
> >>
> >> The text will begin with "IDE\CDROM...." for most systems.
> >>
> >> "kevin" <kevin@discussions.microsoft.com> wrote in message
> >> news:30AFE3DC-C586-48CE-876D-B298655C4A35@microsoft.com...
> >> > I'm installing from the cd/dvd drive. it reads the vista install dvd
> >> > fine.
> >> > after i enter the id number and it starts to install it gives me the
> >> > error.
> >> > so i never actuLLY GET VISTA installed, thus there is no bug button
> >> > yet.
> >> > kevin
> >> >
> >> >
> >> > "Colin Barnhorst" wrote:
> >> >
> >> >> Does your optical drive function in spite of the error message? If it
> >> >> does,
> >> >> report the bug with the Feedback icon on your desktop.
> >> >>
> >> >> "kevin" <kevin@discussions.microsoft.com> wrote in message
> >> >> news:43D9775C-238D-468B-AD9C-89AB9B563CB3@microsoft.com...
> >> >> > When I tried to install vista I got a message to update the
> >> >> > following
> >> >> > driver:
> >> >> >
> >> >> > ATAPI CD-ROM Interface card
> >> >> >
> >> >> > I have a sony vgn-a690 laptop and have updated ALL drivers to the
> >> >> > latest.
> >> >> > I
> >> >> > don't actually have this device in the device manager. I have a
> >> >> > sony
> >> >> > cd/dvd
> >> >> > rw. I tried loading a generic atapi cd-rom driver but i still get
> >> >> > the
> >> >> > error. i've gone to the sony site and updated all drivers with the
> >> >> > latest.
> >> >> > but I still get this erro when I try to update my os to vista.
> >> >> >
> >> >> > thanks
> >> >> >
> >> >> > kevin
> >> >> >
> >> >> >
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>
Linear Mode
