Re: Progrsm Stopped working
Here is the error:
Problem Event Name: APPCRASH
Application Name: vsserv.exe
Application Version: 10.2.1.156
Application Timestamp: 46545d69
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: c0000005
Exception Offset: 00069ec7
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: c453
Additional Information 2: abcc8f7853b48d9807d6d51eb1fa5df9
Additional Information 3: c453
Additional Information 4: abcc8f7853b48d9807d6d51eb1fa5df9
Bitdefender Antivirus is aware of this issue. Although, there is no
fix yet, the same goes for the UPS Parachute software. Shutting off
data collection for the UPS software stopped the problem, but it seems
there is still no solution for the Antivirus.
On Sun, 8 Jul 2007 18:24:25 +1000, "Andrew McLaren"
>"Anthony Lisanti" <firstname.lastname@example.org> wrote ...
>> Every now and then I get error messages that a program has stoppped
>> working. This always points to the antivirus or UPS software.
>> However, the program is running fine. Any idea why or how to resolve
>There's not really enough information in your problem description to make
>What is the exact text of the error message you get?
>What do you see in the Application and System event logs, at the time of
>What anti-virus and UPS software do you have installed?
>What edition of Vista are you running?
>Was it an upgrade, or a new install?
>Was Vista running okay for a while, then this problem started appearing? Or
>has it been happening since day one?
>Anything else that seems relevant?
>I can't guarantee we'll fix your problem, even with this info ... but at
>least we'll have a chance. Otherwise it's just too vague to troubleshoot.