Vista Sysprep with Symantec Antivirus

Hello,

I have an image that works fine until I add the Enterprise Edition of
Symantec Antivirus 10.2 on the unit. If I attempt to run sysprep to capture
the image I get the error "A fatal error occured while trying to sysprep
this machine". Once the system reboots it displays the usual "Please wait a
moment while Windows prepares to start for the first time." then I get
"Windows could not complete the installation. To install Windows on this
computer, restart the installation."

I know the issue is with Symantec AntiVirus, but does anyone have a solution
other than to leave it out of the image?

thanks,
mitch

We have just finished deploying an initial Enterprise Image of Vista
Enterprise with Symantec AV 10.2, without any issues with sysprep. I can not
speculate a reason for your issue but it may not be SAV.
--
K. Willey


"MitchW" wrote:

> Hello,
>
> I have an image that works fine until I add the Enterprise Edition of
> Symantec Antivirus 10.2 on the unit. If I attempt to run sysprep to capture
> the image I get the error "A fatal error occured while trying to sysprep
> this machine". Once the system reboots it displays the usual "Please wait a
> moment while Windows prepares to start for the first time." then I get
> "Windows could not complete the installation. To install Windows on this
> computer, restart the installation."
>
> I know the issue is with Symantec AntiVirus, but does anyone have a solution
> other than to leave it out of the image?
>
> thanks,
> mitch
>

See if you have any other drivers in there?

--

http://www.goldwatches.com/watches.asp?Brand=39
"Ken W" <KenW@discussions.microsoft.com> wrote in message
news:712AFF93-485E-485F-B55E-D444A7CFA82B@microsoft.com...
> We have just finished deploying an initial Enterprise Image of Vista
> Enterprise with Symantec AV 10.2, without any issues with sysprep. I can
> not
> speculate a reason for your issue but it may not be SAV.
> --
> K. Willey
>
>
> "MitchW" wrote:
>
>> Hello,
>>
>> I have an image that works fine until I add the Enterprise Edition of
>> Symantec Antivirus 10.2 on the unit. If I attempt to run sysprep to
>> capture
>> the image I get the error "A fatal error occured while trying to sysprep
>> this machine". Once the system reboots it displays the usual "Please wait
>> a
>> moment while Windows prepares to start for the first time." then I get
>> "Windows could not complete the installation. To install Windows on this
>> computer, restart the installation."
>>
>> I know the issue is with Symantec AntiVirus, but does anyone have a
>> solution
>> other than to leave it out of the image?
>>
>> thanks,
>> mitch
>>
>