Re: Mass Storage Controller problem
You don't have a lot of choices. You need the proper driver. If its under
warranty, you can return it for servicing if their restore disk fails to
give you a functioning product. What specific mass storage device isn't
working, maybe you can find one from the controller chipset manufacturer
"Greg" <firstname.lastname@example.org> wrote in message
> As I said, four Gateway agents could not help me and the drivers they
> downloaded would not work with Vista.
> "John Barnes" <email@example.com> wrote in message
>> You will need to find out what mass storage unit is not working and then
>> get the appropriate driver for it. It should have been on the Gateway
>> disk that came with the computer, but you may be able to download the
>> proper drivers from the Gateway support page for your machine.
>> "Greg" <firstname.lastname@example.org> wrote in message
>>> Two months ago I bought a Gateway MT6828 notebook for my son. I was
>>> forced to reinstall Vista Home Premium with the disk that came with the
>>> computer. In Device Manager it shows - under "other devices" - that the
>>> "Mass Storage Controller" is banged out.
>>> Four Gateway techs could not give me and/or install the driver even
>>> after taking remote control of the computer. Is there anyone in here
>>> who can help me?