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Cannot e-install vista

microsoft.public.windows.vista.installation setup






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  #1 (permalink)  
Old 06-02-2007
Timsandi
 

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Cannot e-install vista
I have Windows Vista basic edition upgrade. I first installed it ok and was running fine then my hard drive crashed.. I have another hard drive now and installed my win xp first and then put in my Vista upgrade. When I p[ut my product key in it tells me I cannot use this product key. Whay do I do now. I am lost????

Tim.
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  #2 (permalink)  
Old 06-02-2007
Byron Ricks [MSFT]
 

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Re: Cannot e-install vista
Hello Tim,
Thanks for posting. From your post, I understand you have an activation question and are having problems entering your product key on a new hard disk. Significant hardware changes (such as a hard disk) often require you to reactivate. You'll need to activate by phone and explain your situation. See this Help topic online for more information: http://windowshelp.microsoft.com/Win...3ca241033.mspx

Sincerely,
Byron
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