Re: Vista/Office Sleep problem -- repost -- Anybody?
"John Monahan" <firstname.lastname@example.org> wrote in message
> Thanks Lang for trying this one. I have sent this to a number of postings
> over the web with no solution yet. I don't really understand what is so
> unusual about my setup. Anyway. No I don't use wireless. I have a Netgear
> router and have no problems what so ever accessing the internet. I am
> fairly convinced it is not a network hookup problem since even though I
> mainly use Outlook after a wakeup the exact same symptoms occur with
> Office Word or Excel. As is said interestingly even the old Front Page
> 2003 worked fine as does its replacement Microsoft Web Expression.
> To explain the last item more:-
> If bring up Outlook and use it on the desktop and then go to the start
> button come across to the bottom left hand button which pops up:-
> "keep your session in memory and put your computer in low power state so
> you can quickly resume working"
> and hit that button. The computer shuts down.
> If I hit a key to restart it. The Outlook on the still on the desktop
> works fine. Now if I close that Outlook session and immediately restart it
> it comes up "Not Responding" If I minimize it and wait about say 5 minutes
> and reopen it it is OK.
> To stress again nothing special about Outlook. All Office 2007 programs
> behave the same way.
> This thing is driving me up the wall!
> "Lang Murphy" <email@example.com> wrote in message
>> "John Monahan" <firstname.lastname@example.org> wrote in message
>>>I have a problem with all Office 2007 programs not working when I come
>>>back from Vista sleep mode. For example with Outlook 2007, upon clicking
>>>on the Send/Receive button I get no response. If I take the option "Let
>>>Outlook rescue the information", the window goes into light grey mode and
>>>sits there for 3-4 minutes. If I try and cancel the program instead it
>>>hangs. Ctrl+Alt+Del shows up as the tread "Not responding". "End tread"
>>>option takes a few minutes to close. Even if I try and shut down Vista
>>>the whole thing takes 2 minutes. Now interestingly enough if I set the
>>>computer in sleep mode with the application open. When it re-awakes
>>>outlook works fine. If I close the application and immediately reopen it,
>>>it again hangs as above. If I close the hung office program (I use mainly
>>>Outlook & Word), once it finally closes it works OK when reopened.
>>> A few other facts that hopefully may help. After a vista wakeup I have:-
>>> I have no problem reading mail with Vista mail
>>> I have no problem with 2003 Microsoft Front Page.
>>> I remove 2003 Front Page (there are no other 2003 office applications
>>> present) and replace it with Microsoft Expression Web still the above
>>> Never a problem getting to or from the internet.
>>> All other programs work fine upon returning from sleep mode.
>>> Same problem with Word and Excel as with Outlook.
>>> Office 2003 worked fine on this Visa setup.
>>> The problem is not consistent. If I go into sleep mode for a short while
>>> (minutes) it returns OK. Certainly overnight always a problem.
>>> Every other program on this computer works fine. No problems with
>>> drivers, video boards etc.
>>> This is the third time I am trying to get a suggestion for this
>>> frustrating problem. Please give me some suggestions.
>> Not sure I fully understand the scenarios you've attempted to describe
>> above... but I guess the main thing is sometimes when your PC resumes
>> from sleep, your Office 2007 apps are locked up.
>> Are you using wired or wireless networking? If wireless, perhaps your
>> wireless connection takes a couple of minutes to connect after returning
>> from sleep, which might affect Outlook, but probably not your other
>> Office apps.
>> What exactly do you mean by "...if I set the computer in sleep mode with
>> the application open." Just the app window open on the desktop?
Yeah, that is pretty weird. Have you tried shutting down other apps that
might be running in memory? Stuff that might not show up on the desktop but
in the notification area or maybe not there either. Check the Startup folder
in the Orb menu. Check the registry for entries in
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run . Check services to see
what might be running from 3rd parties.