Re: reinstall vista
"joseph2k" <firstname.lastname@example.org> wrote
> Rock wrote:
>> "Merritt" wrote
>>>I recently purchased a computer from dell with vista installed. i think i
>>> deleted something i shouldnt have and am having problems with it. I need
>>> reinstall vista, but i did not get a cd or dvd with the system what do i
>> The computer manufacturer has to provide you with some means to reinstall
>> the OS. This is either the installation DVD, or a recovery CD/DVD or a
>> partition on the hard drive with an image of the drive as received from
>> factory. Some have a procedure whereby you are to created a recovery DVD
>> or CD the first time the system is turned on.
>> Check the documentation that came with the computer or contact the
>> computer tech support.
> Somehow i think that expecting the average user to do anything but just
> the computer is a fool's errand. Not packaging a reinitialize dvd with
> vista borders on criminal misunderstanding of the market realities.
I agree that one should have an installation DVD, not a recovery disk or a
hidden partition. That's one reason why I use retail versions. This was
the same direction the large OEM's went in XP. Originally some vendors
provided a real installation CD, although quite often BIOS locked, still one
had could do a repair install with it, access the recovery console, etc. in
short do everything you could do with a retail installation CD. Then for
cost savings they moved more and more to the recovery CD and then the hidden
partition just to save a few pennies and to cut down on tech support costs.
I see it as the same in Vista.
Caveat emptor applies.
Rock [MS-MVP User/Shell]