you are probably calling the wrong people.
there should been a phone activation number presented to you when you encountered the error.
"Vigilante" <firstname.lastname@example.org> wrote in message news:E5BAC49D-7E7F-4EDB-B3A6-B891B0E456BF@microsoft.com...
Why do we have to pay for it again if it is under the 90 day window?
The people answering the phone kept saying I would have to buy a replacement key.
There was nothing wrong with the previous key and now they have rendered the license label useless sticky crud on my PC case.
Who the heck thought this was a good idea?
"Rock" <Rock@nospam.net> wrote in message news:%233epoRYnHHA.3512@TK2MSFTNGP06.phx.gbl...
"confused 1" wrote
>i bought vista upgrade and install on my xp machine.. This machine
> a spillage and the main board failed.. i bought a new pc and it came with
> vista home premium, i upgraded with my upgrade disk to ultimate but it
> that my product key is in use, i am only wanting to use the software on
> pc, how can i resolve this issue, the old computer is dead ?
Select the phone activation, and call for activation. Since it's an upgrade
version you have, that is transferable to a different system.
Rock [MS-MVP User/Shell]