When I try to install service pack 2 on the machine it fails giving the error
When looking into this I tried the following.
Download standalone installer and perform the following:
1)Performing a clean boot and retry install - same result
2)Uninstalling antivirus and security programs and retry install - same result
3) Following the steps in http://support.microsoft.com/kb/976719/fr
translating to english) - same result.
4) reinstall kb972036 and retry install - same result
5) remove kb972036 and retry install - same result
Operating System: Windows Vista