New Ram Re-active problem

Just installed some extra RAM, I have been told to re-activate Vista, tried
to do this on-line and it told me to do it another way? Then tried via the
phone but I got cut off…I did have to clear the CMOS as the RAM install
caused me some trouble, anyone know how I can contact Microsoft to resolve
this?

As far as I know there are only two activation options - Online and
telephone. If you got cut off when using telephone activation the only
suggestion I can make is to call the activation line again. It is a free
phone (toll free) number so it isn't costing you anything.

--
John Barnett MVP
Associate Expert
Windows - Shell/User

Web: http://xphelpandsupport.mvps.org
Web: http://vistasupport.mvps.org

The information in this mail/post is supplied "as is". No warranty of any
kind, either expressed or implied, is made in relation to the accuracy,
reliability or content of this mail/post. The Author shall not be liable for
any direct, indirect, incidental or consequential damages arising out of the
use of, or inability to use, information or opinions expressed in this
mail/post..

"ssmacc" <ssmacc@discussions.microsoft.com> wrote in message
news:C15EF43B-A44D-4603-83C0-0B1A9ADE9878@microsoft.com...
> Just installed some extra RAM, I have been told to re-activate Vista,
> tried
> to do this on-line and it told me to do it another way? Then tried via the
> phone but I got cut off…I did have to clear the CMOS as the RAM install
> caused me some trouble, anyone know how I can contact Microsoft to resolve
> this?

I put additional ram and a new video card in and I had no activation
problems.
Maybe I am just lucky.
"ssmacc" <ssmacc@discussions.microsoft.com> wrote in message
news:C15EF43B-A44D-4603-83C0-0B1A9ADE9878@microsoft.com...
> Just installed some extra RAM, I have been told to re-activate Vista,
> tried
> to do this on-line and it told me to do it another way? Then tried via the
> phone but I got cut off…I did have to clear the CMOS as the RAM install
> caused me some trouble, anyone know how I can contact Microsoft to resolve
> this?

Think the problem must be clearing the CMOS - i had some problem with 4GB and
had to underclock the RAM, trial and error and at some point i couldn't even
get in the BIOS so clearing the CMOS was the only option, after that its
asked me to re-activate, and will not!

is there anyway of speaking to someone from Microsoft?

"ssmacc" wrote:

> Just installed some extra RAM, I have been told to re-activate Vista, tried
> to do this on-line and it told me to do it another way? Then tried via the
> phone but I got cut off…I did have to clear the CMOS as the RAM install
> caused me some trouble, anyone know how I can contact Microsoft to resolve
> this?

Just spoke to someone, activated now! Don't like the fact i had to do it in
the first place and that as only having a mobile i get charged but at least
i'm ligit now!

"ssmacc" wrote:

> Just installed some extra RAM, I have been told to re-activate Vista, tried
> to do this on-line and it told me to do it another way? Then tried via the
> phone but I got cut off…I did have to clear the CMOS as the RAM install
> caused me some trouble, anyone know how I can contact Microsoft to resolve
> this?