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Vista activation / deactivation issue

microsoft.public.windows.vista.installation setup






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  #1 (permalink)  
Old 06-26-2009
luke576
 

Posts: n/a
Vista activation / deactivation issue

Maybe someone can help me (Senior techs only please)...? Here's my setup
scenario:
We have 20+ new HP DC7900 computers (all the same model and hardware
spec) that will be simple surf stations at a school.
Vista Enterprise Volume lic.
MAK individual online activation (our MAK count is 100+, so it's all
good)
Standard installation, SP1, latest MS updates, latest HP drivers,
Office 2003
Sata RAID disabled in bios
Syspreped image using Imagex
Here is what we do and what sometimes is a problem. The setup:

We finish the master image on one of the HP machines and activate
Windows using the GUI (Change Product key under Control Panel / System)
with our MAK key, works fine.
We make a sysprep file with Windows AIK, just a few options for
keyboard, admin account etc, nothing advanced.
Finally we run: sysprep /generalize /oobe /shutdown
/unattend:sysprep.xml to wrap it up ready to be imaged.
We start up with a USB stick with WinPe boot, run imagex to capture the
installation. with the imagex /capture /compress fast command
After that we apply the image to the other computers using USB sticks.
Really basic stuff. Works like a charm.
On the client computers we activate Vista either through the GUI or
with the built in vb script, slmgr.vbs, always works, nada problemo.

Issue:
1. All computers activate ok and run fine, until out of the blue,
randomly (half a day, 2 days or sometimes later), some machines get a
pop-up message that the hardware has changed and windows has
deactivated. It's possible to reactivate and it might work ok again
forever or for a while again until the deactivation strikes again.
2. Event log shows "hardware has changed" several times on the machines
that deactivate. Why? What? NOTHING has changed, we have not even
rebooted some of those machines!

Before you answer:
We have checked that the MAK key, lic count etc is ok with MS. Updated
the computers with the latest paches and bios. We have checked and
rechecked the sysprep file, made completely new image, even a "bare
bone" one without any apps, and KMS key is not an option for us, we want
and should use MAK key. We have NOT changed any hardware, all clients
are exactly the same (brand new).

1. Does anyone with Senior experience of Vista deployment and MAK
volume lic knowledge have any clue what is going on with our
machines/Vista installations?
2. Is this something that occurs local on each machine or is some
Microsoft License server involved responsible for deactivating some
machines at random?

Really need help with this!

Thx!


--
luke576
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  #2 (permalink)  
Old 06-26-2009
Darrell Gorter[MSFT]
 

Posts: n/a
RE: Vista activation / deactivation issue
Hello Luke,
Can you download and run this tool?
mgadiag.
http://go.microsoft.com/fwlink/?LinkID=52012
Can you send me the output in email
darrellg@online.microsoft.com
Do not use the online portion of the address when sending.
What is the mass storage driver on this machine?
Thanks,
Darrell Gorter[MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights
--------------------
| >From: luke576 <guest@unknown-email.com>
| >Subject: Vista activation / deactivation issue
| >Date: Fri, 26 Jun 2009 16:39:55 -0500
| >Message-ID: <4a4d52b996a27bdd08d72f34c52869ff@nntp-gateway.com>
| >Organization: Forums
| >User-Agent: vBulletin USENET gateway
| >X-Newsreader: vBulletin USENET gateway
| >X-Originating-IP: 89.253.121.22
| >Newsgroups: microsoft.public.windows.vista.installation_setup
| >NNTP-Posting-Host: vistax64.com 74.86.192.138
| >Lines: 1
| >Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSF TNGP05.phx.gbl
| >Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.vista.installation_setup: 51907
| >X-Tomcat-NG: microsoft.public.windows.vista.installation_setup
| >
| >
Maybe someone can help me (Senior techs only please)...? Here's my setup
scenario:
We have 20+ new HP DC7900 computers (all the same model and hardware
spec) that will be simple surf stations at a school.
Vista Enterprise Volume lic.
MAK individual online activation (our MAK count is 100+, so it's all
good)
Standard installation, SP1, latest MS updates, latest HP drivers,
Office 2003
Sata RAID disabled in bios
Syspreped image using Imagex
Here is what we do and what sometimes is a problem. The setup:

We finish the master image on one of the HP machines and activate
Windows using the GUI (Change Product key under Control Panel / System)
with our MAK key, works fine.
We make a sysprep file with Windows AIK, just a few options for
keyboard, admin account etc, nothing advanced.
Finally we run: sysprep /generalize /oobe /shutdown
/unattend:sysprep.xml to wrap it up ready to be imaged.
We start up with a USB stick with WinPe boot, run imagex to capture the
installation. with the imagex /capture /compress fast command
After that we apply the image to the other computers using USB sticks.
Really basic stuff. Works like a charm.
On the client computers we activate Vista either through the GUI or
with the built in vb script, slmgr.vbs, always works, nada problemo.

Issue:
1. All computers activate ok and run fine, until out of the blue,
randomly (half a day, 2 days or sometimes later), some machines get a
pop-up message that the hardware has changed and windows has
deactivated. It's possible to reactivate and it might work ok again
forever or for a while again until the deactivation strikes again.
2. Event log shows "hardware has changed" several times on the machines
that deactivate. Why? What? NOTHING has changed, we have not even
rebooted some of those machines!

Before you answer:
We have checked that the MAK key, lic count etc is ok with MS. Updated
the computers with the latest paches and bios. We have checked and
rechecked the sysprep file, made completely new image, even a "bare
bone" one without any apps, and KMS key is not an option for us, we want
and should use MAK key. We have NOT changed any hardware, all clients
are exactly the same (brand new).

1. Does anyone with Senior experience of Vista deployment and MAK
volume lic knowledge have any clue what is going on with our
machines/Vista installations?
2. Is this something that occurs local on each machine or is some
Microsoft License server involved responsible for deactivating some
machines at random?

Really need help with this!

Thx!


--
luke576
| >

Reply With Quote
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