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not reading cds

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  #1 (permalink)  
Old 04-14-2007
=?Utf-8?B?TWlrZQ==?=
 

Posts: n/a
not reading cds
Hi,

I just puchased a laptop with vista permium on it. I have some problems
reading cds on it. Everytime i put in a cd or dvd, it says its a black cd or
dvd. I installed vmware workstation and installed a windows xp session and i
can read the cds in there fine so i know the hardware is working fine. any
suggestions?

Thanks,
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  #2 (permalink)  
Old 04-14-2007
Chad Harris
 

Posts: n/a
Re: not reading cds
Hi Mike--

Did you mean "black" or "blank" CD? Also you might try the support sites of
your
CD reader or writer, including cleaning the optical drive.

http://www.smartcomputing.com/editor...0s09/10s09.asp

http://club.cdfreaks.com/showthread.php?t=83984


Check your registry per this KB which applies to Vista as well. Often filter
values can be in the way of CD reading, burning and any functionality of CD
or DVD software in general:

CD-ROM drive or DVD-ROM drive appears to be missing after you install
Windows XP or Windows Vista

http://support.microsoft.com/default...b;EN-US;320553

Others which could come into play but less commonly:

CD-R drive or CD-RW drive is not recognized as a recordable device
http://support.microsoft.com/kb/316529/

How to troubleshoot common problems that may occur when a Windows XP-based
computer cannot read a CD or a DVD (May Apply to Vista)
http://support.microsoft.com/default...;en-us;Q321641

Also depending on your burning software, there are specific issues listed
discussed in MSKBs at http://support.microsoft.com

Good luck,

CH


"Mike" <Mike@discussions.microsoft.com> wrote in message
news:A35F6473-63F0-4380-AF7D-D5A0910796D1@microsoft.com...
> Hi,
>
> I just puchased a laptop with vista permium on it. I have some problems
> reading cds on it. Everytime i put in a cd or dvd, it says its a black cd
> or
> dvd. I installed vmware workstation and installed a windows xp session
> and i
> can read the cds in there fine so i know the hardware is working fine.
> any
> suggestions?
>
> Thanks,


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