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windows vista installation problem

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  #1 (permalink)  
Old 04-01-2009
ashleylove
 

Posts: n/a
windows vista installation problem

Here's the problem.
I tried installing windows vista home premium because my computer was
getting slower. I put in the CD in the driver, followed all the steps
and it froze when it was "completing installation". So I restarted my
computer because the mouse wouldn't move. Then when the computer started
up again, an error popped up saying that windows installation was not
completed. I restarted it again and tried to finish the installation. It
kept freezing so I wanted to cancel the installation. However, it will
not go back to Windows XP (the original windows) and now I can't log on
because the error about the installation keeps popping up. How do I get
the installation finished or get the Windows XP back?


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ashleylove
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  #2 (permalink)  
Old 04-01-2009
Malke
 

Posts: n/a
Re: windows vista installation problem
ashleylove wrote:

>
> Here's the problem.
> I tried installing windows vista home premium because my computer was
> getting slower. I put in the CD in the driver, followed all the steps
> and it froze when it was "completing installation". So I restarted my
> computer because the mouse wouldn't move. Then when the computer started
> up again, an error popped up saying that windows installation was not
> completed. I restarted it again and tried to finish the installation. It
> kept freezing so I wanted to cancel the installation. However, it will
> not go back to Windows XP (the original windows) and now I can't log on
> because the error about the installation keeps popping up. How do I get
> the installation finished or get the Windows XP back?


Did you do the Vista install by booting from its install DVD or from within
Windows? If the former, then you probably have hardware issues. If the
latter, boot with the XP install CD and do a clean install of Windows.

More details about what you actually did and what kind of computer you have
will get you more focused help.

Malke
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MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantboycomputers.com/#FAQ

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