I am having repeated problems with a new Toshiba Laptop that,
regrettably, has Windows Vista Home Premium 64bit.
The computer is so new that I am still in the process of installing all
of my applications and tools. I finished installing Office 2007 and
then came the problems.
NOTHING would install. For example, I triied to install the 64-bit
version of iTunes and it started, asked if I wanted to RUN it, and when
I selected RUN, nothing happened. It ran for a few moments and then
just stopped. I tried to run the 32 bit version and it went all the way
to the point of telling me there was a 64-bit version and was I sure I
wanted to install the 32 bit version. In other words, Vista was willing
to install the 32 bit version but not the 64 bit.
I then tried to install Snagit, and while installing Snagit, I got the
following error:
"*Internal Error 2908.
{32C6FEA0-576F-4661-9304-82BB4BFF390C}*"
and then
"*Internal Error 2908.
{49190E7C-167E-4702-B628-4D69B80A8C69}*"
Plus another 50 or 60 keys with the same error.
THEN,
"*Error 1406. Could not write value RegOwner to key
\Products]81D19995889ABA541BFBA5EDE646DCF3\InstallProperties *"
I tried to hit _Ignore__and then _Retry_, but they did not work. Have
had to _ABORT_.
After some research I tried to reinstall the Installer by renaming some
old components and then reinstalling.
I then tried to reinstall Windows Installer for Vista 64 v4.5, file
name "*Windows6.0-KB942288-v2-x64.msu*". Despite the fact that this is
supposed to be the right one for 64bit Vista, the RESULT: "The update
does not apply to your system."
I then followed the process to reset registry permissions. The first
attempt used the subinacl, which I realize is for the 32-bit keys, but I
found few options.
---------------------------------------------------
FIRST *reset.cmd
*
subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f
/grant=system=f
subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f
/grant=system=f
subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f
/grant=system=f
subinacl /subdirectories %SystemDrive% /grant=administrators=f
/grant=system=f
subinacl /subdirectories %windir%\*.* /grant=administrators=f
/grant=system=f
secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb
/verbose
secedit /con
-------------------------------------------------------
Nearly every line resulted in a message that subinacl is not a
recognized internal or external command. Every line of the log was a
failure. I then went to the keys that this appraoch tried to change,
and manually changed the permissions on those that would allow it, and
then I tried this modified reset command.
I then tried
SECOND *reset.cmd*:
-------------------------------------------------------
secedit /configure /cfg C:\Windows\inf\defltbase.inf /db defltbase.sdb
/areas REGKEYS
-------------------------------------------------------
_*Here_is_the_log_it_created:*_
Monday, March 16, 2009 3:19:16 AM
----Configuration engine was initialized successfully.----
----Reading Configuration Template info...
----Configure 64-bit Registry Keys...
Configure users\.default.
Configure machine\software.
Configure machine\software\classes.
Configure machine\software\classes\.hlp.
Configure machine\software\microsoft\drm.
Configure machine\system.
Configure machine\system\currentcontrolset\control\class.
Configure machine\system\currentcontrolset\control\keyboard
layouts.
Configure machine\system\currentcontrolset\control\lsa\data.
Configure machine\system\currentcontrolset\control\lsa\gbg.
Configure machine\system\currentcontrolset\control\lsa\jd.
Configure machine\system\currentcontrolset\control\lsa\skew1 .
Configure machine\system\currentcontrolset\control\nsi.
Configure
machine\system\currentcontrolset\control\nsi\{eb00 4a00-9b1a-11d4-9123-0050047759bc}\4.
Configure
machine\system\currentcontrolset\control\nsi\{eb00 4a01-9b1a-11d4-9123-0050047759bc}\4.
Configure
machine\system\currentcontrolset\control\nsi\{eb00 4a1c-9b1a-11d4-9123-0050047759bc}\0.
Configure machine\system\currentcontrolset\control\wmi\secur ity.
Warning 2: The system cannot find the file specified.
Error enumerating info for
machine\system\currentcontrolset\services\appmgmt.
Configure
machine\system\currentcontrolset\services\scardsvr \security.
Warning 5: Access is denied.
Error setting security on
machine\system\currentcontrolset\services\stisvc.
Configure
machine\system\currentcontrolset\services\stisvc\s ecurity.
Warning 2: The system cannot find the file specified.
Error enumerating info for
machine\system\currentcontrolset\services\sysmonlo g.
Configure machine\system\currentcontrolset\services\w32time\ config.
Configure
machine\system\currentcontrolset\services\w32time\ timeproviders.
Configuration of Registry Keys was completed successfully.
----Configure 32-bit Registry Keys...
Configure machine\software.
Warning 1336: The access control list (ACL) structure is invalid.
Error setting security on machine\software\Audible.
Configuration of Registry Keys was completed with one or more
errors.
----Un-initialize configuration engine...
-----------------------------------------------------------
So it seemed that I was able to repair the permissions on about 80% of
the keys that were addressed by the original reset command, but clearly
some would not change.
I have scoured the net trying to find solutions, but NOTHING WILL
INSTALL and the subinacl appraoch is not for 64 bitm and the secedit
does not do the job. I tried using Tuneup Utilities to fix the 2908
error, which is mentions specifically, but the solution did nothing to
resolve the problem.
Everything I try to install fails with a few specific error codes, or
simply does NOTHING (as with iTunes 64). I really do not know what to
do now, other than use the recovery disks to repair the installation,
but I am concerned it will require the reinstallation of some or many
software items, and once I reinstall I am back to having the same
problems. I am seriously considering returning to XP Pro!
Any suggestions? Need more details? Thanks.
--
rbeidl
Linear Mode
