Re: 2nd Activation: My Experiences...
On Thu, 12 Apr 2007 02:20:01 -0700, nrms
<firstname.lastname@example.org> had a flock of green cheek conures
>Bought Vista Ultimate Retail at top wack UK ripoff price (350 UK pounds).
>Installed and activated fine. But with all the driver & software
>improvements, I decided last week to wipe and fresh/clean install. Came to
>reactivate (for the 2nd time). Obviously the Internet activation didn't work
>so I rang Microsoft. This is the daft rigmarole I had to go through.
>1. Automatic phone registration: I had to type in on the phone keyboard a
>series of numbers (about 6 groups of 6 digits). Then while the "system"
>generated a code back for me; I had to answer a series of "trick" questions:
>How many PC's have I installed this s/w on? Press 1 for "Two" or Press 2 for
>"One" etc etc. Some of these questions were asked more than once. Clearly,
>I entered something wrongly because instead of getting a code back, I got
>transferred to talk directly to an Indian Call Centre.
>2. He then proceeded to ask me a lot of the same questions all over again. I
>had to repeat the numbers previously entered. Got the second degree as to
>why I wanted to re-activate. And finally, 12 minutes later got the code I
>needed to reactivate.
>Now, is this procedure designed to beat piracy? Or just make honest
>customers like me REALLY pissed off. And remember, I paid full price for a
>retail copy that I am supposed to be able to re-install and reactivate on the
>same PC or even transfer the license easily to a new PC without hassle.
>Since this was a second activation to the same hardware, why is the software
>not intelligent enough to realise this, and reactivate automatically via the
Microsoft has decided that ALL their customers are pirates.