What e-mail client are you using?
Assuming Windows Mail... try the right newsgroup instead of spamming the
You would find the answer quickly by searching for "Junk"... on
robertmiles points out the use of KB941090 to fix the problem.
Did you try Google? Microsoft.com?
Suggested search patterns:
"junk e-mail" "context menu"
"windows mail" junk delete
"windows mail" junk options
Are you're options set correctly?
If you are not even looking at the mail in the junk mail folder, then just
create a rule that automatically deletes anything that ends up there.
Set up Junk E-mail to Permanently Delete Suspected Junk E-Mail (instead of
moving it to the Junk E-Mail Folder.)
Select the Junk E-mail folder (one click)
Press Ctrl-A (two keys to select all messages)
We have answers, but a minimal amount of searching would have saved you some
And, a little more detail would have saved me some frustration.
"JamesJ" <jjy@darwin_roadrunner.com> wrote in message
> On occasions I receive email that when I right click on and select Junk
> the menu's items are disabled.
> Can anyone tell me why this is so???