Sounds like you may have tried to download without clearing out your
browser or failed to check the Messenger file was empty before uploading
your new messenger.
When downloading/uploading close all other programs.
I suggest you download and run ccleaner first before you proceed
further. Run it through a couple of times - include "registry" from the
left hand toolbar. Do not be alarmed at the amount of files you have to
delete, especially if you do not clear it on a regular basis.
Use this path to uninstall and remove the old messenger software.
> Start > computer > local disc (C) > program files > yahoo > messenger
> UNWISE.
UNWISE is the command that starts uninstall. Make sure the Messenger
folder is clear before downloading - I run messenger 9 with no problems
although I read that its "full of bugs" but that's because its not been
installed cleanly. Yahoo tell us its the best one to operate behind a
firewall.
Check in the Messenger folder after uninstalling to make sure no
fragments of software remain that will create conflicts with the new
software.
Delete shortcut on desktop
Download new freeware browser - mozilla firefox
Restart computer
Download the version of messenger you want using firefox
http://www.filehippo.com/download_ccleaner/
http://www.filehippo.com/download_firefox/
http://www.filehippo.com/download_yahoo_messenger/
When downloading from filehippo avoid the adverts and use the green
arrows to start downloads
--
mickydee
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