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Uninstall Problem

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  #1 (permalink)  
Old 05-03-2008
R W Stewart
 

Posts: n/a
Uninstall Problem
When trying to uninstall Norton (which is not working), I get message that
"setup has stopped working". After reviewing comments of others on this
subject I installed Advanced Uninstall Pro. When I ran this program to
uninstall Norton, I got message "This application has failed to start because
cclU.dll was not found. Reinstalling the application may fix this problem".

I am a relative neophyte with computers and I don't know how to proceed.
Can anyone help me?
--
R W Stewart
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  #2 (permalink)  
Old 05-03-2008
John Barnett MVP
 

Posts: n/a
Re: Uninstall Problem
Have you tried using the Norton removal Tool? See:
http://service1.symantec.com/Support...05033108162039

Once you have removed Norton don't even think of re-installing it. Norton
products are not something I recommend.


--
--
John Barnett MVP
Associate Expert
Windows Desktop Experience

Web: http://xphelpandsupport.mvps.org
Web: http://vistasupport.mvps.org

The information in this mail/post is supplied "as is". No warranty of any
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"R W Stewart" <stewartrw@sbcglobal.net> wrote in message
news:BBF29F5C-5D59-4405-8D24-3FE8AB0D3374@microsoft.com...
> When trying to uninstall Norton (which is not working), I get message that
> "setup has stopped working". After reviewing comments of others on this
> subject I installed Advanced Uninstall Pro. When I ran this program to
> uninstall Norton, I got message "This application has failed to start
> because
> cclU.dll was not found. Reinstalling the application may fix this
> problem".
>
> I am a relative neophyte with computers and I don't know how to proceed.
> Can anyone help me?
> --
> R W Stewart


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