> Thanks - the key sequence doesn't work.
> I've now done a complete reinstall and I get the same problem. I can
> only get to explorer if I use safe mode? Really weird?
Since the problem occurs on a clean install of Windows, then you may be
having hardware issues related to the video card. If this is an OEM machine
(Dell, HP, etc.), contact the OEM's tech support for repair/replacement.
Things to do to determine that this isn't software-related:
1. Boot with a rescue system such as a Linux Live CD (Knoppix, Ubuntu) or a
Bart's PE. If you experience the same issues under a different operating
system, you have hardware failures.
2. Do clean-boot troubleshooting to make sure that the issue isn't caused y
something you have starting with Windows in Regular Mode.
How to troubleshoot a problem by performing a clean boot in Windows Vista -
3. Update the video card drivers. Get them from either the OEM's website if
you have that sort of machine or the video card mftr.'s website if you put
this card in yourself or it's a home-built/generic.
Otherwise, it's time to do some hardware testing starting with the video
Standard disclaimer: I can't see and test your computer myself, so these are
just suggestions based on many years of being a professional computer tech;
suggestions based on what you've written. You should not take my
suggestions as a definitive diagnosis. Testing hardware failures often
involves swapping out suspected parts with known-good parts. If you can't
do the testing yourself and/or are uncomfortable opening your computer,
take the machine to a professional computer repair shop (not your local
equivalent of BigComputerStore/GeekSquad). If possible, have all your data
backed up before you take the machine into a shop.
Elephant Boy Computers