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installation failure

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  #1 (permalink)  
Old 03-13-2007
=?Utf-8?B?RGFuIERlR3Jpc2VsbGVz?=
 

Posts: n/a
installation failure
I've run upgrade advisor. It ID'd a few problems (like my sound card). I
disabled the sound card and deleted problem printer drivers--those problems
no longer pop up in upgrade advisor. However, Instant Messenger and MSN
Explorer still are identified as possible problems> Can I de-activate them?
I do not use MSN as my browser. I've tried updating MSN, and it simply asks
me to start a new account.
Vista gets to the end of the install, gives me a blue screen, then restores
XP. All my hardware now checks out with the upgrade advisor--these two
programs are the only red (yellow) flags. Any suggestions?
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  #2 (permalink)  
Old 03-16-2007
Cari \(MS-MVP\)
 

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Re: installation failure
Uninstall both Instant Messenger and MSN Explorer (Control Panel, Add/Remove
Programs, Add/Remove Windows Components) before you do your upgrade. Any
info you can give us from the bluescreen will be appreciated.
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows

"Dan DeGriselles" <Dan DeGriselles@discussions.microsoft.com> wrote in
message news:C2161C59-9250-4D5B-83CB-5DDEE15BFA6D@microsoft.com...
> I've run upgrade advisor. It ID'd a few problems (like my sound card). I
> disabled the sound card and deleted problem printer drivers--those
> problems
> no longer pop up in upgrade advisor. However, Instant Messenger and MSN
> Explorer still are identified as possible problems> Can I de-activate
> them?
> I do not use MSN as my browser. I've tried updating MSN, and it simply
> asks
> me to start a new account.
> Vista gets to the end of the install, gives me a blue screen, then
> restores
> XP. All my hardware now checks out with the upgrade advisor--these two
> programs are the only red (yellow) flags. Any suggestions?


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