Re: System will not start with USB external harddrive turned on.
On Mar 12, 5:49 am, "Eddie E" <eddie-no_s...@youpeople.net> wrote:
> I just purchased a new Gateway system a couple of days ago that came loaded
> with Vista Ultimate. I connected a WD external USB hard drive that I used as
> a backup drive on my old system to the Gateway. I transferred my backed-up
> data from the external drive to the new system with no problem. The next
> time I booted my system just before when Windows would normally start to
> load, my system would lock-up with nothing showing but a black screen. After
> trying a million different things I found out that the system wouldn't boot
> while the external hard drive was turned on. Once the system booted I could
> turn the hard drive on and it works fine. I had Vista Home Premium installed
> on my old system and I did not have this problem so I do not understand why
> it's happening with Vista Ultimate. Anyone have a clue what's going on?
Try enabling USB Legacy Support in your BIOS. I had this same black
screen problem with my XP machine, and this fixed it. Still, it's a
good idea to keep your USB external hard drive turned off until your
machine boots up.