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Vista bootup error - Application error - explorer.exe - cannot boo

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  #1 (permalink)  
Old 02-26-2008
SDC
 

Posts: n/a
Vista bootup error - Application error - explorer.exe - cannot boo
I am building a brand new computer - here are my specs:

Gigabyte GA-X38-DS4
Intel Dual Quad Q6600
4x1gb Crucial Ballistix DDR2 (PC2 8500) RAM
MSI NX8600GT Video Card (512 mb on board)
Creative Sound Blaster X-Fi Fatal1ty SC
WD 1 Terabtye HD (data only drive)
WD 500gb HD (primary drive for applications, windows, etc.)
Asus DVD-ROM
Samsung DVD-RW
Tagen 700w PS
Windows Vista Home Premium

Now....last night this little jewel booted up just fine and I was online,
etc. Windows took the notion that it needed to update via Windows Update.
Something didn't quite go right it appears with the update because right in
the middle of downloading and installing an update, I saw an error that
explorer.exe had stopped working. I was asked to "go online and find a
solution" or "look later". Then, the computer rebooted.

Ever since then, when I attempt to start the computer, I get all the way to
the point where it looks like it's going to go into windows...but I see this
error:

EXPLORER.EXE - Application Error

The instruction at 0x75a89c86 referenced memory at 0x0ab1225. The memory
could not be written. Click OK to terminate the program.

After I click OK (That's the only option I've got), I see the light blue
background of windows and then nothing....it just sits there. We go in this
endless loop all day long. The computer will not reboot itself - I have to
manually reboot it or it will just sit there on that light blue screen all
day.

I attempted to boot from CD with the Vista CD installed, but for some
reason, the computer is not picking up on the CD drive. In the BIOS, the CD
drives (DVD-ROM and DVD-RW drives) are not listed until I click on Search for
drive...

Please help. I am on my last two hairs here!

Thanks.
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  #2 (permalink)  
Old 02-26-2008
Rick Rogers
 

Posts: n/a
Re: Vista bootup error - Application error - explorer.exe - cannot boo
Hi,

Have you tried the last known good configuration from the boot menu? How
about running system restore from the command line (non-gui) mode?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"SDC" <SDC@discussions.microsoft.com> wrote in message
news:1607A3D4-DB20-4DDF-9D61-7669785058C6@microsoft.com...
>I am building a brand new computer - here are my specs:
>
> Gigabyte GA-X38-DS4
> Intel Dual Quad Q6600
> 4x1gb Crucial Ballistix DDR2 (PC2 8500) RAM
> MSI NX8600GT Video Card (512 mb on board)
> Creative Sound Blaster X-Fi Fatal1ty SC
> WD 1 Terabtye HD (data only drive)
> WD 500gb HD (primary drive for applications, windows, etc.)
> Asus DVD-ROM
> Samsung DVD-RW
> Tagen 700w PS
> Windows Vista Home Premium
>
> Now....last night this little jewel booted up just fine and I was online,
> etc. Windows took the notion that it needed to update via Windows Update.
> Something didn't quite go right it appears with the update because right
> in
> the middle of downloading and installing an update, I saw an error that
> explorer.exe had stopped working. I was asked to "go online and find a
> solution" or "look later". Then, the computer rebooted.
>
> Ever since then, when I attempt to start the computer, I get all the way
> to
> the point where it looks like it's going to go into windows...but I see
> this
> error:
>
> EXPLORER.EXE - Application Error
>
> The instruction at 0x75a89c86 referenced memory at 0x0ab1225. The memory
> could not be written. Click OK to terminate the program.
>
> After I click OK (That's the only option I've got), I see the light blue
> background of windows and then nothing....it just sits there. We go in
> this
> endless loop all day long. The computer will not reboot itself - I have to
> manually reboot it or it will just sit there on that light blue screen all
> day.
>
> I attempted to boot from CD with the Vista CD installed, but for some
> reason, the computer is not picking up on the CD drive. In the BIOS, the
> CD
> drives (DVD-ROM and DVD-RW drives) are not listed until I click on Search
> for
> drive...
>
> Please help. I am on my last two hairs here!
>
> Thanks.


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