Yes I have installed the Vista version. My computer is 32 bits.
What I have tried is... knowing that Incredimail is on my desktop as well as
all family members, I have gone into lets say my husband desktop and gone to
Incredimails site and have tried installing the upgrade thinking that might
make a difference, it didn't.. same old message.What I haven't tried is...
unistalling it..then installing it under a different user,other than
administrator, I still have everyone under administrator, I didn't switch
that back yet. On our old computer we had XP.. I never had any problems under
different users. Worked Great, so that's why I think I might be missing a
step with Vista. One thing I thought of is I remember when setting up for
incredimail I had to answer (not on this machine) a question like POP3 and
something to do with Charter. Nothing like that has come up with this
installation. Does that make any sense? If so, how do I check that?
I did go to Incredimail and posted a question about this but they do not
answer quickly and when they do, it's a huh? They never really answer the
question but maybe they will this time. I can't imagine I would be the only
one with a vista machine and the only one where other users can't use it.
Thank you for helping me.
"PC Medic" wrote:
> "texasbaird" <firstname.lastname@example.org> wrote in message
> > We got a new computer yesterday and so far not bad as far as setting up.
> > The
> > only problem I'm having which is taking hours to work on is that I use
> > Incredimail. On my old computer,XP as with Vista we each have our own
> > desktop
> > (5 in the family) and we each have our own email account with charter, our
> > high speed internet provider, With Incredimail it's just a service I guess
> > the best way to describe it. It pulls the emails off charter and gives it
> > to
> > us by sync up. I don't know if I'm using the right terminology but
> > hopefully
> > you get the idea.
> > Anyway. I went to Incredimail and downloaded from their site and we each
> > have our own icons. On mine, it 's pretty much fine, I can get it and
> > receive
> > and send emails but the other 4 users cannot. I get this message all the
> > time. Incredimail installtion is not complete you must reboot your
> > computer
> > before using Incredimail. I've rebooted at least half dozen times and at
> > least 3 times I've unistalled and reinstalled the program. I've called
> > charter and spoke with a young man who says he just got Vista and he had
> > some
> > of the same problems (not necessarily with Incredimail) but only the
> > administrator can use the programs and not any other users. My question is
> > how can I get this program to work with all users?
> > This is what I've tried.. I've tried to set them all as administrators and
> > that only makes them get my emails not theirs. I've gone to control panel
> > and
> > users accounts to turn User Acct Control off. I don't know why I thought
> > that
> > might help.
> > Anyway any suggestions?
> While I understand it works under one account and not the others, the first
> questions I would have to ask are....
> Is this a Windows Vista 32bit or Windows Vista 64bit installation?
> I think Incredimail only works with the 32bit version.
> Also have you downloaded the Vista Version of Incredimail?
> Available here
> Beyond that I would think a permissions issue of some sort.
> Have you tried installing while actually logged in as one of the other
> PC Medic