Thank you for the help!
"Rick Rogers" wrote:
> You may need to reinstall, Norton/Symantec's symclean tool destroys the
> networking stack and using it on Vista is a known issue. I'm not sure that
> Symantec has resolved it yet, but I'd start with their support.
> Incidentally, you should not even try to install an older version of their
> software on Vista (and personally I wouldn't even install a current one).
> Best of Luck,
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
> "Bobbiep" <Bobbiep@discussions.microsoft.com> wrote in message
> >I just bought a new Dell desktop and of course all of my old programs will
> > not run on Vista. I was trying to uninstall an old version of Norton, I
> > was
> > online on the Norton website and was using their remove tool and the
> > system
> > hung up, I could not do anything, so I was forced to do a hard shut down.
> > Now I cannot get the system to go online at all. I use Juno to access the
> > internet and the error message it gives me is RAS 720, whatever that
> > means.
> > I am at a loss to know what to do, should I reinstall Vista to get the
> > settings back? I am just setting up this system so I don't have much to
> > lose,,,
> > I have the system disk that came with my computer, is that all I need to
> > reinstall? Do I just boot from the DVD?