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Activiation Center Reps

microsoft.public.windows.vista.installation setup






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  #1 (permalink)  
Old 01-19-2008
Trumpster
 

Posts: n/a
Activiation Center Reps
I have a suggestion to make for Microsoft, tell your call center reps to NOT
hang up on customers when they have a question. Haninging up on customers
because you don't understand a question is a very good way to frustrate and
annoy customers. If you don't know the answer or don't understand the
question, find someone that does; don't simply hang up on the customer after
dodging the question. This to me is unacceptable.

My only question was "why did updating my BIOS require a re-activation of
Windows Vista?" Not a hard question, not for someone working in the
activation center for Microsoft; or at least I wouldn't think so. Another
suggestion that I have, although I'm not sure how likely it will be that it
is taken into consideration, is to fix the activation system! A simply update
of the system BIOS or a video card driver should not trigger activation! I
can only hope that things things get put in check soon.

----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.

http://windowshelp.microsoft.com/com...allation_setup
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  #2 (permalink)  
Old 01-20-2008
Bruce Chambers
 

Posts: n/a
Re: Activiation Center Reps
Trumpster wrote:
> I have a suggestion to make for Microsoft, .....



Then you should probably contact Microsoft, rather than posting this in
a peer support newsgroup.


--

Bruce Chambers

Help us help you:
http://www.catb.org/~esr/faqs/smart-questions.html

http://support.microsoft.com/default.aspx/kb/555375

They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. ~Benjamin Franklin

Many people would rather die than think; in fact, most do. ~Bertrand Russell

The philosopher has never killed any priests, whereas the priest has
killed a great many philosophers.
~ Denis Diderot
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