You are going to need to activate over the phone. The numeric key is the
activation key it original returned when you last activated. When you use
the telephone option a numeric key code appears on your screen, you input
that code into your telephone (or relay it to the tech representative) and
then another numeric key is relayed either to your PC or directly to you
from the tech reprehensive which has to be typed into the available dialogue
boxes on your pc screen. These are the numbers you are currently seeing.
John Barnett MVP
Windows - Shell/User
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"skiingco" <email@example.com> wrote in message
> How do I get the activation to accept changing the key when the database
> believes it is already in use?
> Recently re-installed for third time in 6 months(security updates from MS
> website crashed it), same hard drive, same computer. Initially activation
> went through, no issues. Now, when I look at properties in My COmputer,
> activation on the bottom wants me to activate and it lists a numeric key
> is not even close to the key I input from the Windows Case
> This did not happen on the initial load and second reload.