RE: Power failure during set-up - Vista won't load
Ring HP and ask them if they can send you recovery disk.
Also, at startup, there should be a note at the bottom saying to hit
F(whatever number) to do a recovery install.
Product Key will be on the tower, or bottom if a laptop.
> I had a power failure during the initial setup of a new computer (Hewlett
> Packard). Now I just get continuous message popping up during restart that
> Vista closed unexpectedly and must restart...happens on every restart. Did
> not receive a disc with the OS in the computer package and cannot even find
> out what is the serial number of the OS system. Is there anyway to remedy
> this without returning (by mail order of course) the system?
> Help appreciated.