Re: getting key from microsoft
Is it possible you are telling the activation person to much
information and mistakenly leading them to believe you are installing
on a different computer?
this time be careful what you say.
Only give what is asked for and no more.
To start with, all you did was upgrade the computer.
The rest is unnecessary.
If necessary, emphasize the fact it is the SAME computer.
Some volunteer to much information confusing the phone tech with
Jupiter Jones [MVP]
"allan" <email@example.com> wrote in message
>i have windows xp home preinstalled system. just a recovery cd.
> i replaced the cpu in the system, and it is now telling me that the
> key i have is no longer any good.
> after calling the 888 number that is listed in the activation
> screen, several times, most of the time i get disconected..
> the person on the other end, finally tells me to call a 800-642-7676
> he also adds, they may give you a new number.
> so, what do i tell them to get a new key.