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Problem install. Vista Home Basic

microsoft.public.windows.vista.installation setup






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  #1 (permalink)  
Old 11-19-2007
Elisa
 

Posts: n/a
Problem install. Vista Home Basic

I hope I'm writing this in the right place!

I just bought a brand new laptop, an Acer Travelmate 5320, with OEM
Vista Home Basic in it.

I unpacked the laptop, plugged it in and the vista installation began.
So far so good. But after a while, this message popped up:

"The computer has restarted unexpectedly or encountered an unexpected
error. Windows installation cannot proceed. To intall Windows, click
"Okay" to restart the computer and then restart the installation"

Well, I have clicked that "OK" 5 times now - and it just comes back.

I've turned the laptop off and back on again. I still get that same
message.

Ideas, anyone?


--
Elisa
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  #2 (permalink)  
Old 11-19-2007
Mick Murphy
 

Posts: n/a
RE: Problem install. Vista Home Basic
Return the computer to the seller; and demand a new one.

Vista comes pre-installed on yours.
You only have to set up your accounts, if you want to.

Definitely defective computer.

"Elisa" wrote:

>
> I hope I'm writing this in the right place!
>
> I just bought a brand new laptop, an Acer Travelmate 5320, with OEM
> Vista Home Basic in it.
>
> I unpacked the laptop, plugged it in and the vista installation began.
> So far so good. But after a while, this message popped up:
>
> "The computer has restarted unexpectedly or encountered an unexpected
> error. Windows installation cannot proceed. To intall Windows, click
> "Okay" to restart the computer and then restart the installation"
>
> Well, I have clicked that "OK" 5 times now - and it just comes back.
>
> I've turned the laptop off and back on again. I still get that same
> message.
>
> Ideas, anyone?
>
>
> --
> Elisa
> ------------------------------------------------------------------------
> Elisa's Profile: http://forums.techarena.in/member.php?userid=35442
> View this thread: http://forums.techarena.in/showthread.php?t=855784
>
> http://forums.techarena.in
>
>

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  #3 (permalink)  
Old 11-19-2007
philo
 

Posts: n/a
Re: Problem install. Vista Home Basic

"Mick Murphy" <MickMurphy@discussions.microsoft.com> wrote in message
news:4680F041-DE03-4C0B-9AD6-ED10466E7958@microsoft.com...
> Return the computer to the seller; and demand a new one.
>
> Vista comes pre-installed on yours.
> You only have to set up your accounts, if you want to.
>
> Definitely defective computer.
>
> "Elisa" wrote:
>



Agreed!

One does not need to install Windows on a new machine...
it more than likely has a hardware proplem.

Be sure to return it at once to the place of purchase!


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