I have spent the last couple of days trying to install Adobe Photoshop CS4 on
a dual core Vista 64 system. I was receiving the dreaded message about
c:\config.msi not accessible. Search of the web revealed this occurs
regularly durnig various installs and many have "cures" revolving around
elevating priviledges, etc. I tried all the various suggestions and kept
failing - at least 25 or 30 times.
My experience was that it hit randomly during the somewhat long install
process of CS4. While some installs just keep going anyway, CS4 does not.
The config.msi folder stores rollback info during the install process. If no
rollback is required, I would assume that the files stored there are
unnecessary. Those installs that merely post the error and continue seem to
be OK. CS4 won't do that.
I decided that whatever the bug was, it was a "race" condition of some sort,
so I decided to slow my system down by running other things during the
install. Ultimately I had two videos and the Process Monitor utility going,
and the install finished successfully.
This is why the bug appears randomly across the universe - it is dependent
on system speed and clearly exascerbated by multiprocessing configurations.
I hope this is helpful to those of you who find this post by searching the
web, as I did.
> In Event Viewer on Vista Home Premium machine, just id upgrade
> inplace/repair install and then downloaded and ran SP1. Only then did I
> start installing applications.
> In Event Viewer I see:
> The entry <C:\CONFIG.MSI\16B2BE.RBS> in the hash map cannot be updated.
> Context: Application, SystemIndex Catalog
> A device attached to the system is not functioning. (0x8007001f)
> ID: 3013; Event Source: Search
> However, I don't have a C:\Config.misi I have show hidden files check.
> What does this mean? How do I figure out what device isn't working. Why
> is a directory I don't hve mentioned.
> Posted via http://www.vistaheads.com