RE: Problem caused by HP printer driver HPZd412/HPZius12
OK, start again! You have the Vista Drivers disk from HP.
Uninstall ALL the Printer software from your computer, and disconnect the
printer from your computer.
Find the original install instructions(as to whether you plug the printer in
before or after you install the software).
> Got the drivers from the website, got a disk from HP installed and
> uninstalled um**** times at HP's direction, all for naught. This printer was
> introduced with windows XP but seems incompatible with Vista despite HP's
> updates. Any more ideas?
> "Mick Murphy" wrote:
> > You HAVE to get the Printer's Drivers from HP.
> > They are the people that write the drivers for THEIR products, NOT microsoft.
> > Check at their website for Vista compatible drivers for your printer model
> > number.
> > "antknee802" wrote:
> > > I have an HP c6180 that constantly causes blue screen crashes whenever i try
> > > to print photos. I get the message that the shutdowns where caused by the
> > > above listed printer drivers, that HP knows about the problem and is trying
> > > to fix it etc.
> > > Of course, HP knows nothing and repeated bcalls to them are getting me
> > > nowhere.This has been going on for months! and I am at my wits end .I have
> > > windows vista home premium and an HP C 6180. Can anybody help?
> > > Thanks in advance.