RE: Step 2 of the installation process failed with the error 0x800
Thanks Joseph for your feedback. It was a clean installation. I had removed
any unneeded peripherals and I could not avoid the problem.
The microsoft support team told me to remove the 2 Gb of memory I purchased
a few weeks before. I have been able to install Vista since then and the
memory analysis tool that comes with Vista was able to diagnostic that my
additional 2 Gb of memory was not compatible with the 1 Gb of memory I had on
I has replaced the 2 Gb of memory with another brand and it has been working
since that time.
""Joseph Conway [MSFT]"" wrote:
> That hex code is a "file in use" error.
> Are you upgrading or is this a clean installation? If its an upgrade,
> disable services like antivirus and rerun the installation. If its a clean
> installation, remove any unneeded peripherals and make sure you have the
> latest BIOS and mass storage controller driver (if needed) prior to
> Joseph W. Conway, MCSE
> Windows Server Group
> This posting is provided "AS IS" with no warranties, and confers no rights.