Vista Home Basic Upgrade Setup Freezes after entering Product Key

I have a problem. I am trying to do the upgrade to Windows Vista from Windows
XP Service Pack 2. I get to the part where I have to enter my Product Key.
Ok. Thats Cool. After I click it. Nothing is happening. When I hit Control ,
Alt and Delete to bring up the task manager I see 2 setup.exe processes
running, one of which is running at 99% CPU usage. What can I do to resolve
this issue?

I am using a Dell Dimension E521 Desktop System featuring an AMD Sempron
3400+ Processor.

IceHockeyJason

Are you connected to the Internet when doing this upgrade ?
Vista needs to be able to verify your KEY.

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"IceHockeyJason" wrote:

> I have a problem. I am trying to do the upgrade to Windows Vista from Windows
> XP Service Pack 2. I get to the part where I have to enter my Product Key.
> Ok. Thats Cool. After I click it. Nothing is happening. When I hit Control ,
> Alt and Delete to bring up the task manager I see 2 setup.exe processes
> running, one of which is running at 99% CPU usage. What can I do to resolve
> this issue?
>
> I am using a Dell Dimension E521 Desktop System featuring an AMD Sempron
> 3400+ Processor.

As far as I can tell, yes. I am on a Comcast High Speed Internet Connection.

"LoneWolf" wrote:

> IceHockeyJason
>
> Are you connected to the Internet when doing this upgrade ?
> Vista needs to be able to verify your KEY.
>
> '''''''''''''''''''''''''''''''''''''''''''''''''' '''''''''''''''''''''''''''''''''''''''''''''''''' ''''''''''''''''
>
> "IceHockeyJason" wrote:
>
> > I have a problem. I am trying to do the upgrade to Windows Vista from Windows
> > XP Service Pack 2. I get to the part where I have to enter my Product Key.
> > Ok. Thats Cool. After I click it. Nothing is happening. When I hit Control ,
> > Alt and Delete to bring up the task manager I see 2 setup.exe processes
> > running, one of which is running at 99% CPU usage. What can I do to resolve
> > this issue?
> >
> > I am using a Dell Dimension E521 Desktop System featuring an AMD Sempron
> > 3400+ Processor.

To assist we will need

Your system stats, HDD type, size etc
Version of Xp
Messages from Task Manager. What 2
exe's were running, etc.
Did you disable any AV programs, etc ?
What did Upgrade Advisor say "

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"IceHockeyJason" wrote:

> As far as I can tell, yes. I am on a Comcast High Speed Internet Connection.
>
> "LoneWolf" wrote:
>
> > IceHockeyJason
> >
> > Are you connected to the Internet when doing this upgrade ?
> > Vista needs to be able to verify your KEY.
> >
> > '''''''''''''''''''''''''''''''''''''''''''''''''' '''''''''''''''''''''''''''''''''''''''''''''''''' ''''''''''''''''
> >
> > "IceHockeyJason" wrote:
> >
> > > I have a problem. I am trying to do the upgrade to Windows Vista from Windows
> > > XP Service Pack 2. I get to the part where I have to enter my Product Key.
> > > Ok. Thats Cool. After I click it. Nothing is happening. When I hit Control ,
> > > Alt and Delete to bring up the task manager I see 2 setup.exe processes
> > > running, one of which is running at 99% CPU usage. What can I do to resolve
> > > this issue?
> > >
> > > I am using a Dell Dimension E521 Desktop System featuring an AMD Sempron
> > > 3400+ Processor.

LoneWolf wrote:
> IceHockeyJason
>
> Are you connected to the Internet when doing this upgrade ?
> Vista needs to be able to verify your KEY.

I don't think that Setup needs an Internet connection to validate the
product key.


> '''''''''''''''''''''''''''''''''''''''''''''''''' '''''''''''''''''''''''''''''''''''''''''''''''''' ''''''''''''''''
>
> "IceHockeyJason" wrote:
>
>> I have a problem. I am trying to do the upgrade to Windows Vista from Windows
>> XP Service Pack 2. I get to the part where I have to enter my Product Key.
>> Ok. Thats Cool. After I click it. Nothing is happening. When I hit Control ,
>> Alt and Delete to bring up the task manager I see 2 setup.exe processes
>> running, one of which is running at 99% CPU usage. What can I do to resolve
>> this issue?
>>
>> I am using a Dell Dimension E521 Desktop System featuring an AMD Sempron
>> 3400+ Processor.

Well.... I got frustrated. So I did a format. Installed XP Home. And then
used the Vista Upgrade. Went fine.

You win some, you lose some.

Thanks again everyone for trying to help. I really appreciate it.

have a nice day.

"Ron Miller" wrote:

> LoneWolf wrote:
> > IceHockeyJason
> >
> > Are you connected to the Internet when doing this upgrade ?
> > Vista needs to be able to verify your KEY.
>
> I don't think that Setup needs an Internet connection to validate the
> product key.
>
>
> > '''''''''''''''''''''''''''''''''''''''''''''''''' '''''''''''''''''''''''''''''''''''''''''''''''''' ''''''''''''''''
> >
> > "IceHockeyJason" wrote:
> >
> >> I have a problem. I am trying to do the upgrade to Windows Vista from Windows
> >> XP Service Pack 2. I get to the part where I have to enter my Product Key.
> >> Ok. Thats Cool. After I click it. Nothing is happening. When I hit Control ,
> >> Alt and Delete to bring up the task manager I see 2 setup.exe processes
> >> running, one of which is running at 99% CPU usage. What can I do to resolve
> >> this issue?
> >>
> >> I am using a Dell Dimension E521 Desktop System featuring an AMD Sempron
> >> 3400+ Processor.
>