RE: HP Pavilion laptop Home Pre -> Utilmate upgrade failure
Okay, after more looking around I found a file named setuperr in
/windows/logs. It looks like my attempts at upgradeing have been writting to
this file. The last entry is:
2007-10-09 14:18:22, Error CreateFileW failed,
FileName:\\?\C:\Windows\SoftwareDistribution\Downl oad\ff1234b533551aed9b465f6e291a4d6a\$dpx$.tmp\job .xml, Error:0x80070002
All other entries for other attempts look simular except for the base 16
type looking number in the middle after "Download". Any suggestions what this
means or how I fix what ever problem there is? Thanks, Joe
> I am having the same problem on a HP Pavilion a1777c desktop. I purchase an
> upgrade to Ultimate, there was a (or some) files downloaded to the computer.
> It is currently Home Premium and I am trying to use the upgrade anytime disk
> that came with the system. It looks likes the upgrade is almost done, but
> then stops and rolls back with no explaination except some system application
> cold not be configured. Upgrade adviser reports no problems except there is
> no status on my HP 1020 printer, so I re-tried the upgrade after deleting the
> I looked at the two files in the panther subdirectory, setupact looks like
> it written from the initial Vista install, in March of this year. The
> setuperr is empty. I used notepad to look at them. I also found the same
> named files in /unattendgc, but I got an "access is denied" when I tried to
> view them.
> Any other suggestions? Thanksfor your help. Joe
> ""Joseph Conway [MSFT]"" wrote:
> > You should have a setupact.log file from the installation. That will give
> > you more information as to whats causing the problem, the file is in the
> > Windows\Panther directory. Additionally, you might want to check the
> > setuperr.log thats also in that directory.
> > Joseph W. Conway, MCSE
> > Windows Server Group
> > This posting is provided "AS IS" with no warranties, and confers no rights.