Give this link a shot:
Additionally you could try this:
There's a problem with your XML association. (Macromedia Dreamweaver
installed, by chance?).
Open Notepad and paste this text (courtesy of Kristan M. Kenney):
Windows Registry Editor Version 5.00
Save it as FixHelp.reg, right-click it and choose Merge.
Note that you may be prompted for consent by UAC; click Continue.
"flyfishnm" <firstname.lastname@example.org> wrote in message
> My installation of Vista went well and is running fine.
> However, when I go to Help and Support and click a hyperlink the results
> show but to the left of the results on each line of information is an
> box with a red X in it and the words "Hide content".
> It is obviously an image but the image never shows and is beginning to get
> annoying especially when I click the "Show all" at the top of the
> Is there any way to reinstall the help files without a complete reinstall?