Recovery/Backup/Restore issue

Hello,

I am new to this forum and hope you can help me please. I'll try to be
brief and to the point.

Just bought a new computer with Vista. It crashed yesterday and was advised
to "start from scratch" and use recovery tool. Just before doing this it
asked me if I wanted to backup my data. Of course I did on an external hard
drive. Today I have successfully windows and running and it's new again.
Now I'm ready to restore my back up files.

When I use the Vista back up file utility, it doesn't "see" the backup files
on my external hard drive. When I go into explorer I can see the backup
files on my external hard drive. When I click on the application file (it
says it is a "restorewiz application"), it throws me into recovery manager
and says, "the file restore wizard helps you restore files that you backed up
earlier". So far so good. Then it says "insert the last disk. Please
insert the latest disk and continue the restore wizard." There is no option
to tell it to look on my external hard drive.

What am I missing? All I want to do is to restore these files which I can
see on my external hard drive. They are in the folder "MINWINPC" with file
extensions of .fpw. Thanks for any help.

Bruce

This group has been designated Setup for months. Please use it that way.
The last three weeks itts gotten flooded with questions that have nothing to
do with setup issues. It makes it more difficult to help on setup issues
wading through all the messages that are important to you but don't have a
damn thing to do with setup. If you can buy Vista, I assume you can read at
some level. Put your general questions on the general group and leave this
one for the setup issues.

If it's Adobe--it don't go here.
If it's driver--it don't go here.
If it's Winmail--it don't go here.
If it's Office related--it sure as hell don't go here and I've answered a
ton of Office questions/Outlook questions and BCM questions on the general
group even though they have their own groups and all their helpers have used
and most have Beta tested Vista for over a year.

CH

"Bruce" <Bruce@discussions.microsoft.com> wrote in message
news:573E2439-D5DB-4ECE-97F2-7D933F8923E3@microsoft.com...
> Hello,
>
> I am new to this forum and hope you can help me please. I'll try to be
> brief and to the point.
>
> Just bought a new computer with Vista. It crashed yesterday and was
> advised
> to "start from scratch" and use recovery tool. Just before doing this it
> asked me if I wanted to backup my data. Of course I did on an external
> hard
> drive. Today I have successfully windows and running and it's new again.
> Now I'm ready to restore my back up files.
>
> When I use the Vista back up file utility, it doesn't "see" the backup
> files
> on my external hard drive. When I go into explorer I can see the backup
> files on my external hard drive. When I click on the application file (it
> says it is a "restorewiz application"), it throws me into recovery manager
> and says, "the file restore wizard helps you restore files that you backed
> up
> earlier". So far so good. Then it says "insert the last disk. Please
> insert the latest disk and continue the restore wizard." There is no
> option
> to tell it to look on my external hard drive.
>
> What am I missing? All I want to do is to restore these files which I can
> see on my external hard drive. They are in the folder "MINWINPC" with
> file
> extensions of .fpw. Thanks for any help.
>
> Bruce

Mr. Harris,

I'm sorry you got up on the wrong side of the bed today. I'm sorry if I
offended you and commited a cardinal sin by making my first post in a wrong
area. You're certainly right. Reinstalling Windows certainly has nothing to
do with the installation and setup area. It will never happen again.

"Chad Harris" wrote:

> This group has been designated Setup for months. Please use it that way.
> The last three weeks itts gotten flooded with questions that have nothing to
> do with setup issues. It makes it more difficult to help on setup issues
> wading through all the messages that are important to you but don't have a
> damn thing to do with setup. If you can buy Vista, I assume you can read at
> some level. Put your general questions on the general group and leave this
> one for the setup issues.
>
> If it's Adobe--it don't go here.
> If it's driver--it don't go here.
> If it's Winmail--it don't go here.
> If it's Office related--it sure as hell don't go here and I've answered a
> ton of Office questions/Outlook questions and BCM questions on the general
> group even though they have their own groups and all their helpers have used
> and most have Beta tested Vista for over a year.
>
> CH
>
> "Bruce" <Bruce@discussions.microsoft.com> wrote in message
> news:573E2439-D5DB-4ECE-97F2-7D933F8923E3@microsoft.com...
> > Hello,
> >
> > I am new to this forum and hope you can help me please. I'll try to be
> > brief and to the point.
> >
> > Just bought a new computer with Vista. It crashed yesterday and was
> > advised
> > to "start from scratch" and use recovery tool. Just before doing this it
> > asked me if I wanted to backup my data. Of course I did on an external
> > hard
> > drive. Today I have successfully windows and running and it's new again.
> > Now I'm ready to restore my back up files.
> >
> > When I use the Vista back up file utility, it doesn't "see" the backup
> > files
> > on my external hard drive. When I go into explorer I can see the backup
> > files on my external hard drive. When I click on the application file (it
> > says it is a "restorewiz application"), it throws me into recovery manager
> > and says, "the file restore wizard helps you restore files that you backed
> > up
> > earlier". So far so good. Then it says "insert the last disk. Please
> > insert the latest disk and continue the restore wizard." There is no
> > option
> > to tell it to look on my external hard drive.
> >
> > What am I missing? All I want to do is to restore these files which I can
> > see on my external hard drive. They are in the folder "MINWINPC" with
> > file
> > extensions of .fpw. Thanks for any help.
> >
> > Bruce
>
>

On Fri, 16 Feb 2007 13:52:25 -0800, Bruce
<Bruce@discussions.microsoft.com> wrote:

>Mr. Harris,
>
>I'm sorry you got up on the wrong side of the bed today.

Sadly there are a lot of Chads on Usenet (newsgroups). They get off on
being what is comically called a nanny or net cop, trying to police
people doing something in their mind is improper etiquette.

Then we have the guys that get po'ed usually with someone that got the
better of them in a discussion and then they just have to announce to
the world they got their revenge by proudly proclaiming they "plonked"
them, which means they placed them in their kill file so they won't
see their posts any more, like if the rest of us care. Don't let such
simpleton's bother you. That's half the fun of visiting newsgroups.

I have such guys for lunch. That's my fun. LOL!

"Chad Harris" <vistaneedsmuchowork.net> wrote in message
news:O$DkyseUHHA.5100@TK2MSFTNGP06.phx.gbl...
> This group has been designated Setup for months.

I guess a "installation_setup" procedure is not complete until Vista does
everything you could ever dream of!

Bruce

Have you had any luck with this problem. I am having the exact same
issue. I have opened a ticket with Microsoft and they are now in Level
2 support. let me know if you have figured out a way to recover the
data and I will do the same.

CHris


--
chrislcookie

Wouldn't you know! One thread that has my exact problem, asked very politely
but maybe not in the correct forum, and it draws fire from some know-it-all
whose keystrokes would have been better spent helping. I'll click on "Notify
me of replies" but not so sure it works. Good Luck!

"chrislcookie" wrote:

>
> Bruce
>
> Have you had any luck with this problem. I am having the exact same
> issue. I have opened a ticket with Microsoft and they are now in Level
> 2 support. let me know if you have figured out a way to recover the
> data and I will do the same.
>
> CHris
>
>
> --
> chrislcookie
>

Count me in too. I have the same problem. Im always sooo careful about
backing up and the one time I need it I cant use it. If you do get
anywhere with microsoft please post it. For what its worth my local pc
shop said "dont use Microsoft backup for anything, just copy the files
you want to keep to an external HDD". Now he tells me! Good luck again


--
thx67