That can be a little tougher.
First see if the drive can read CDs and DVDs.
Can you try a different writer?
If the computer is new and in warranty, contact thee manufacturer for
support.
--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org
"DW" <DW@discussions.microsoft.com> wrote in message
news:5BE7E7FB-8DCF-4B13-84A2-B396C9A33C4D@microsoft.com...
> Hi Jupiter,
>
> I have tried 3 or 4 times using DVD-R and DVD+R. How would I determine if
> it is the drive?
>
> DW