and I have tried the following to troubleshoot the issue:
1. Restarted my PC with Vista DVD in DVD drive. I then pressed any
key to start the installation process. A message appears saying that
windows is installing some files. This process also crashes with the
following error message:
2. Copied all of the files from the DVD to my C:\ drive, removed the
installation disk from the DVD drive and clicked on the setup.exe file
on my C:\ drive to start installation. Installation continues as
described above and crashes out with the same “error code
0x80070241” error.
3. Tried calling Microsoft’s technical support staff. After
spending almost two hours with a technician the problem was still not
solved. He suggested that “many users were experiencing this
problem” and that “it was probably due to a corrupted DVD
disk”. I took his advice and went back to the retailer where I
had purchased the product and exchanged it for a new one.
4. Using the new DVD I reperformed steps (1) and (2) with the same
results (“error code 0x80070241”)
5. Tried disabling all antivirus software. My machine has Windows
OneCare and Webroot’s AntiSpyware/Antivirus software. Restarted
installation from within Windows XP. Same “error code
0x80070241” error.
6. Tried uninstalling all my antivirus software using the
“Add/Remove Programs” option from within the control panel.
Restarted installation. Same “error code 0x80070241”
error.
7. I then resorted to reinstalling Windows XP. I completely
reformatted my C:\ drive, reinstalled Windows XP and updated Windows XP
with all updates. No other software was installed. Restarted the
installation of Windows Vista from the DVD drive. Same “error
code 0x80070241” error.\
1. Restarted PC with Vista DVD in DVD drive. I then pressed
any key to start the installation process. A message appears saying
that windows is installing some files. This process also crashes with
the following error message:
2. I reinstalled the graphics card drivers (Nvidia) and
restarted the installation of Windows Vista from the DVD drive. Same
“error code 0x80070241” error.
3. Copied all of the files from the DVD to my C:\ drive,
removed the installation disk from the DVD drive and clicked on the
setup.exe file on my C:\ drive to start installation. Installation
continues as described above and crashes out with the same “error
code 0x80070241” error.
4. Restarted PC with Vista DVD in DVD drive. I then pressed
any key to start the installation process. A message appeared saying
that windows is installing some files. This process also crashes with
the following error message:
--
mitch04
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