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Paid for Upgrade thru download. Please help!

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  #1 (permalink)  
Old 02-02-2007
=?Utf-8?B?QnJ5YW4tRA==?=
 

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Paid for Upgrade thru download. Please help!
Hello everyone,

I've chosen the path of Marketplace's download of Vista Ultimate. I paid my
fee and completed the download. When I go to install the software, I get the
following:

"Cannot extract Windows Vista Setup to your hard drive. Please ensure that
you can create files and folders in the same folder where VistaSetupPrep.exe
was downloaded."

I'm tired everything. I've reloaded XP Pro/SP2 and I have all the required
hardware needs. I get the error after I hit the install button in Microsoft's
Digital Locker, and it opens up a small screen as start to do something, only
to give me this error. I really appreciate all your help!

V/r,
Bryan

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  #2 (permalink)  
Old 02-03-2007
=?Utf-8?B?UGlwZWRyZWFtMjQ=?=
 

Posts: n/a
RE: Paid for Upgrade thru download. Please help!
I go the exact same error. I've contacted Microsoft, Circuit City, and
Digital Locker and have got no where. By any chance did you get the 64-bit
version? What type of processor does your computer have? Just trying to
figure out where the problem is since no one else has an answer at this time.
Hopefully someone will find a solution to this problem. There are others
experiencing the same thing.

Good Luck

Steve

"Bryan-D" wrote:

> Hello everyone,
>
> I've chosen the path of Marketplace's download of Vista Ultimate. I paid my
> fee and completed the download. When I go to install the software, I get the
> following:
>
> "Cannot extract Windows Vista Setup to your hard drive. Please ensure that
> you can create files and folders in the same folder where VistaSetupPrep.exe
> was downloaded."
>
> I'm tired everything. I've reloaded XP Pro/SP2 and I have all the required
> hardware needs. I get the error after I hit the install button in Microsoft's
> Digital Locker, and it opens up a small screen as start to do something, only
> to give me this error. I really appreciate all your help!
>
> V/r,
> Bryan
>

Reply With Quote
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