Hello Brian,
This shouldn't be a key issue. A bad key should generate an error message,
not leave the system in a state where setup appears to be hanging.
Unless this thread has changed symptoms on me. The issue as first reported
was after a key was entered setup just displayed a blank screen.
That is not what a invalid key response.
Thanks,
Darrell Gorter[MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights
--------------------
|>Thread-Topic: Unable to get past entering in product key
|>thread-index: AcdGT8+lMRC7bQHTSOWo6Oohd1S+ew==
|>X-WBNR-Posting-Host: 198.51.119.130
|>From: =?Utf-8?B?QnJpYW4gV2lsbGlhbXM=?=
<BrianWilliams@discussions.microsoft.com>
|>References: <0394FEEE-ED13-40B4-B47B-C2A717CF6FAD@microsoft.com>
<eGvvQqaRHHA.4032@TK2MSFTNGHUB02.phx.gbl>
<AC8B6A2A-00B3-4F20-A0E8-FBF6736A40EF@microsoft.com>
<0se1X1iRHHA.4032@TK2MSFTNGHUB02.phx.gbl>
|>Subject: RE: Unable to get past entering in product key
|>Date: Thu, 1 Feb 2007 14:25:00 -0800
|>Lines: 120
|>Message-ID: <931FAF7E-9E63-4DEC-AF48-9F86EFE66657@microsoft.com>
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|> charset="Utf-8"
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|>Newsgroups: microsoft.public.windows.vista.installation_setup
|>Path: TK2MSFTNGHUB02.phx.gbl
|>Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.vista.installation_setup: 4499
|>NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
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|>
|>When you order for digital download, you get a key that's probably
generated
|>on the fly. The packaged version is printed somewhere in the contents,
but
|>the digital version is emailed to you. It's not the media, it's the
actual
|>key. I think the key generator used when ordering online is producing
flawed
|>keys.
|>
|>""Darrell Gorter[MSFT]"" wrote:
|>
|>> Hello Brian,
|>> Not sure what this gets you, unless they are reporting bad media.
|>> Why did they ship you new media?
|>> The bits on the DVD are same
|>> Thanks,
|>> Darrell Gorter[MSFT]
|>>
|>> This posting is provided "AS IS" with no warranties, and confers no
rights
|>> --------------------
|>> |>Thread-Topic: Unable to get past entering in product key
|>> |>thread-index: AcdFzTHJwn3W94oaRh2VeTmmTRJ7yA==
|>> |>X-WBNR-Posting-Host: 71.233.242.71
|>> |>From: =?Utf-8?B?QnJpYW4gV2lsbGlhbXM=?= <Brian
|>>
Williams@discussions.microsoft.com>
|>> |>References: <0394FEEE-ED13-40B4-B47B-C2A717CF6FAD@microsoft.com>
|>> <eGvvQqaRHHA.4032@TK2MSFTNGHUB02.phx.gbl>
|>> |>Subject: RE: Unable to get past entering in product key
|>> |>Date: Wed, 31 Jan 2007 22:50:00 -0800
|>> |>Lines: 64
|>> |>Message-ID: <AC8B6A2A-00B3-4F20-A0E8-FBF6736A40EF@microsoft.com>
|>> |>MIME-Version: 1.0
|>> |>Content-Type: text/plain;
|>> |> charset="Utf-8"
|>> |>Content-Transfer-Encoding: 7bit
|>> |>X-Newsreader: Microsoft CDO for Windows 2000
|>> |>Content-Class: urn:content-classes:message
|>> |>Importance: normal
|>> |>Priority: normal
|>> |>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2757
|>> |>Newsgroups: microsoft.public.windows.vista.installation_setup
|>> |>Path: TK2MSFTNGHUB02.phx.gbl
|>> |>Xref: TK2MSFTNGHUB02.phx.gbl
|>> microsoft.public.windows.vista.installation_setup: 4343
|>> |>NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
|>> |>X-Tomcat-NG: microsoft.public.windows.vista.installation_setup
|>> |>
|>> |>It looks like Microsoft cant fix this digitally and just replacing
keys.
|>> |>Instead they are shipping DVDs, but you have to wait more than 2
weeks
|>> before
|>> |>they even ship. Here is the email I just received:
|>> |>
|>> |>Dear <YOUR NAME HERE>:
|>> |>
|>> |>Thank you for your recent order. The product listed below is
currently
|>> out
|>> |>of
|>> |>stock.
|>> |>
|>> |>Microsoft Corp Order #<YOUR ORDER NUMBER HERE>
|>> |>Part/Sku #66I-01525 WINDOWS VISTA HOME PREMIUM UPG ONLI
|>> |>
|>> |>The new expected ship date for your product is 2/15/07.
|>> |>
|>> |>If you wish to receive this product, if available by the new expected
|>> ship
|>> |>date
|>> |>shown above, NO RESPONSE IS REQUIRED.
|>> |>
|>> |>If you no longer wish to recieve this product, you may cancel your
order
|>> by
|>> |>responding to this e-mail and placing an X in front of option #1
below or
|>> by
|>> |>contacting our customer service department at .
|>> |>
|>> |>If we are unable to ship this product by the new expected ship date
|>> shown,
|>> |>but
|>> |>you wish to receive the product when it becomes available, you may
update
|>> |>your
|>> |>order by responding to this e-mail and placing an X in front of
option #2
|>> |>below
|>> |>or by contacting our customer service department at .
|>> |>
|>> |>To respond to this e-mail communication:
|>> |> Click the reply button in your e-mail application
|>> |> Place an X in front of either option #1 or #2
|>> |> Click the send button in your e-mail application
|>> |>
|>> |>Please choose from the following by placing an X in front of the
desired
|>> |>action:
|>> |>
|>> |>#1 ___ Please CANCEL MY ORDER and issue a refund, if applicable.
|>> |>
|>> |>#2 ___ Please SHIP MY ORDER when it becomes available, even if
after
|>> the
|>> |>new
|>> |>expected ship date. I understand that I may still cancel my order at
any
|>> |>time
|>> |>before you ship the product to me by contacting .
|>> |>
|>> |>This address is the SHIP TO address currently in our records. If
your
|>> SHIP
|>> |>TO
|>> |>address has been changed or is incorrect, please contact our customer
|>> service
|>> |>department at and a representative will be happy to update your
order.
|>> |>
|>> |><YOUR ADDRESS HERE>
|>> |>
|>> |>Thank you for your interest in Microsoft products,
|>> |>The Microsoft Customer Service Team
|>> |>
|>> |>Microsoft highly recommends that users with Internet access update
their
|>> |>Microsoft software to better protect against viruses and security
|>> |>vulnerabilities. The easiest way to do this is to visit the
following
|>> |>website:
|>> |>
http://www.Microsoft.com/protect
|>> |>
|>> |>
|>> |>
|>>
|>>
|>