Hello,
Does it really lockup or does it stay on one screen?
Can you bring up task manager? ( Ctrl-Alt-Del) and see what is all running.
Thanks,
Darrell Gorter[MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights
--------------------
|>From: "JD11" <jesse.darling1@comcast.net>
|>Newsgroups: microsoft.public.windows.vista.installation_setup
|>Subject: Re: Unable to get past entering in product key
|>Date: 1 Feb 2007 11:17:24 -0800
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http://groups.google.com
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|>On Feb 1, 11:07 am, Zoie <Z...@discussions.microsoft.com> wrote:
|>> Hi,
|>> I have the same problem : only 29 days left for vista to be working. My
|>> originalkey(upgraderetail version is not valid anymore).
|>> How can I get akeythat will be accepted? Do I have to buy another dvd?
|>> what about the money I used for the first dvd?
|>> Any progress on this issue?
|>>
|>>
|>>
|>> "Jharrix" wrote:
|>> > Look at my response from this subject dated 1/30/07 "XP Media Center
To Vista
|>> > Ultimate"
|>>
|>> > I am beginning to see a pattern for the Media Center Edition CPUs.
Now I
|>> > have a working Vista but I purchased theupgradeand so now I can't
activate
|>> > myupgradeinstallproductkeydue to the fact that the tech told me to do
a
|>> > cleaninstall. So my vista will work for 29 more days unless
Microsoft can
|>> > fix or give me a newproductkey.
|>>
|>> > "Brian Williams" wrote:
|>>
|>> > > I am getting the exact same problem. I ordered my keys yesterday
with the
|>> > > Family Discount Plan, both for Vista Home Premium. Both give me
this same
|>> > > issue. I have done a clean and anupgradeinstallfrom Windows MCE,
nothing
|>> > > works.
|>>
|>> > > I have been on the phone with Microsoft for hours. At one point,
with the
|>> > >productkeyrep, she checked thekeyand said something about "XP service
|>> > > pack 1". I am starting to think that Microsoft is sending out
bogus keys
|>> > > when you order Home Premium online.
|>>
|>> > > I am hoping I can just convince them to send me 2 new keys.
|>>
|>> > > "Axis384" wrote:
|>>
|>> > > > Ok I really have no idea why I am having this problem. I
purchased Vista
|>> > > > Home Premium Edition yesterday and tried installing it when I got
home from
|>> > > > work. I ran the tool before I opened it just to make sure that
my computer
|>> > > > was compatible and I passed. Now comes my frustration:
|>>
|>> > > > I open the case, pop in the cd, autoplayinstallscreen.
Everything seems
|>> > > > to be working fine as I proceed through the
beginninginstallscreens. Now
|>> > > > my problem arises when I get to the screen where I enter in
myproductkey.
|>> > > > If I enter in myproductkeyand click next it just sits there with
the
|>> > > > hourglass cursor. Windows Task Manager show sthat the program is
"running"
|>> > > > and not "not responding." Still, nothing happens. I then
decided to try
|>> > > > entering in mykeylater so I just clicked next without entering it
in. I
|>> > > > select the version that I installed and click next, frozen again.
This time
|>> > > > Windows Task Manager says that the program is "not responding."
|>>
|>> > > > Now I begin to wonder if it just might be a problem with my dvd
rom or
|>> > > > something of the sort so I attempt toinstallit on my sister's
computer.
|>> > > > Gets through the steps just fine and beyond the point which I am
stuck at.
|>> > > > At this point I really have no idea what to do. I am trying to
avoid having
|>> > > > to do a cleaninstallbecause I would prefer to just not go through
that
|>> > > > process right now, especially if I'm uncertain as to whether or
not the
|>> > > >installwill even work then. So I ask you, suggestions?- Hide
quoted text -
|>>
|>> - Show quoted text -
|>
|>It's not the media that causing the problem. I've tried it with a
|>MSDN and Select CD both lock up right after entering the product key.
|>
|>