Microsoft Word LOCKED?!

I've been trying to "activate" Microsoft Word on my computer, but it's not
working. Everytime I get on it, it tells me I need the product key. I put it
in (it's the 25 digit one by the battery, right) and it tells me it's
invalid. What should I do? Now it's telling me it's locked.

Violet

The key you are attempting to use is for the operating system. if you had
any CDs supplied with your system, look closely at them for an MS Office
product key..


"Violet" <Violet@discussions.microsoft.com> wrote in message
news:BFAB29CF-E00E-4755-BA73-E9A1220C25C3@microsoft.com...
> I've been trying to "activate" Microsoft Word on my computer, but it's not
> working. Everytime I get on it, it tells me I need the product key. I put
> it
> in (it's the 25 digit one by the battery, right) and it tells me it's
> invalid. What should I do? Now it's telling me it's locked.

--


Mike Hall
MS MVP Windows Shell/User
http://msmvps.com/blogs/mikehall/

Violet wrote:
> I've been trying to "activate" Microsoft Word on my computer, but it's not
> working. Everytime I get on it, it tells me I need the product key. I put it
> in (it's the 25 digit one by the battery, right)....


No, it isn't. Any Product Key attached to the computer will be that of
Vista, not Office or Word.


> .... and it tells me it's
> invalid. What should I do? Now it's telling me it's locked.


It sounds as if you had an evaluation copy of Office or Word installed.
There will have been instructions on how to purchase a full license
and use it's Product Key to upgrade and activate that evaluation
license. Look in the documentation that came with the computer.


--

Bruce Chambers

Help us help you:
http://dts-l.org/goodpost.htm
http://www.catb.org/~esr/faqs/smart-questions.html

They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. -Benjamin Franklin

Many people would rather die than think; in fact, most do. -Bertrand Russell

"Violet" <Violet@discussions.microsoft.com> wrote in message
news:BFAB29CF-E00E-4755-BA73-E9A1220C25C3@microsoft.com...
> I've been trying to "activate" Microsoft Word on my computer, but it's not
> working. Everytime I get on it, it tells me I need the product key. I put
> it
> in (it's the 25 digit one by the battery, right) and it tells me it's
> invalid. What should I do? Now it's telling me it's locked.



The version of Word that came with your computer was a trial version. You
were not provided with a product key.
In order to continue to use Word, you must either purchase a product key or
buy either the standalone version of Word
or Microsoft Office, which includes Word, PowerPoint, Excel and Outlook.

Honu