After last night's update. I realized that self help was only going to
go so far.. And i wasn't gonna give up on this especially after i had
put so much time and effort into this. So.... I spent 8 hours on the
phone today, calling and HOLDING and explaining what was going on. I
think half of freakin india knows what issue I had.
*Call to Western Digital*
Called, and connected to enterprise support for raptor drives... waited
20 min on hold to talk to someone i could barely hear/understand... only
to get put on hold and kicked off the phone. so i called back and tried
again.... waited another 20 minutes to talk to someone, made sure that
he didn't put me on hold.. after i explained what was going on i had to
be escalated to tier 2 tech support, which i had to be transferred
to.... another 20 minutes later i talked to the tier 2 tech only to hear
that WD's official stand on the situation is and i quote "Our official
standing on vista 64 bit is.. We don't support it, troubleshoot it and
will not answer any further questions. HOWEVER i asked him simply this..
Since i paid 200 bucks for the drive that says "VISTA COMPATIBLE" and
it's not working in vista... isn't that false advertising? his reply was
simply "It says Windows XP, and we don't support windows XP 64 either."
At this point I politely told the guy he wasn't any help and his
response was that i should call microsoft for support.
*Call 2 - Microsoft*
Called up microsoft tech support looking for a fight after this last
call... So i gave the first guy i talked to a good reaming and after
explaining my specs and what i had tried to troubleshoot... i was told
that since it works on another drive that there is no issue with Vista
and that the issue was with the HDD or my sata controller. No at this
point the reasoning was justified, Since everything had installed
normally on a 160g PATA drive.. and not on my new raptor, the only thing
different is the data connection... so on to the next call.
*Call 3 - EVGA*
called up EVGA and talked to one of their tech support people and all
he said was that microsoft knows about the issue and that i was to
install the operating systems with only 2GB ram in the system. Also he
provided me with the following LINK
'FAQ ID # 57880 - I get frequent BSOD crashes when installing or
running Windows Vista 64 bit and I have over 3GB of RAM.'
Fixed all my issues 100%
Once i installed the operating systems i installed the hotfix on each
and VIOLA... i'm up and running.
If you're having my same issues try hitting up the link above and
you'll be spared a biiiiig headache.
*BestBuy Geek Squad Pricinct 430 C.I.A
Gigabyte Aurora 570 Black
EVGA 680i SLI Motherboard
1000w Ultra X3 SLI Power Supply
Core 2 Duo Extreme Quad Core 6700
4x Kingston 2gb DDR2 667mhz Memory
1x WD Raptor X 150gb (Boot Drive)
4x Seagate 750gb Baracuda Drives (Raid 0)
2x SLI BFG 8800 GTX OC (Water Cooled Edition)
X-FI Fatal1ty Pro Sound Card
Machine cost = $6273
Misc. Access. = $426
Building a machine that makes grown men weep...