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Appcrash problem with Harvard Graphics program

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  #1 (permalink)  
Old 09-04-2007
Heather
 

Posts: n/a
Appcrash problem with Harvard Graphics program
I am trying to run Harvard Graphics Advanced Presentations 3 and get an
appcrash error (see below) when I try to run it. HG is kind of passing the
buck on this one, so I was wondering if anyone has any suggestionson how to
fix. I'd be so grateful!


Problem signature:
Problem Event Name: APPCRASH
Application Name: HGAP.exe
Application Version: 2004.8.0.4
Application Timestamp: 40dac142
Fault Module Name: StackHash_1120
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: c0000374
Exception Offset: 000af1c9
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 1120
Additional Information 2: cc5c015b801e0495ddc43dd77d28c597
Additional Information 3: 7631
Additional Information 4: f31fdb1493cad0524ba57bcf4ad96711
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  #2 (permalink)  
Old 09-04-2007
John Barnes
 

Posts: n/a
Re: Appcrash problem with Harvard Graphics program
Have you tried compatibility mode with say XP. Right click on the .exe and
select properties, then compatibility and try any you think this program
would run with.

"Heather" <Heather@discussions.microsoft.com> wrote in message
news:A406B0DF-C448-4F7E-B7B3-0F50B9200538@microsoft.com...
>I am trying to run Harvard Graphics Advanced Presentations 3 and get an
> appcrash error (see below) when I try to run it. HG is kind of passing the
> buck on this one, so I was wondering if anyone has any suggestionson how
> to
> fix. I'd be so grateful!
>
>
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: HGAP.exe
> Application Version: 2004.8.0.4
> Application Timestamp: 40dac142
> Fault Module Name: StackHash_1120
> Fault Module Version: 6.0.6000.16386
> Fault Module Timestamp: 4549bdc9
> Exception Code: c0000374
> Exception Offset: 000af1c9
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 1033
> Additional Information 1: 1120
> Additional Information 2: cc5c015b801e0495ddc43dd77d28c597
> Additional Information 3: 7631
> Additional Information 4: f31fdb1493cad0524ba57bcf4ad96711


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  #3 (permalink)  
Old 09-05-2007
Rick Rogers
 

Posts: n/a
Re: Appcrash problem with Harvard Graphics program
Hi Heather,

Two things to try before returning the software:

1) Right click the shortcut or executable and try 'run as administrator'.

2) Right click the shortcut or executable and choose properties. On the
compatibility tab try using a mode that the software is compatible with.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Heather" <Heather@discussions.microsoft.com> wrote in message
news:A406B0DF-C448-4F7E-B7B3-0F50B9200538@microsoft.com...
>I am trying to run Harvard Graphics Advanced Presentations 3 and get an
> appcrash error (see below) when I try to run it. HG is kind of passing the
> buck on this one, so I was wondering if anyone has any suggestionson how
> to
> fix. I'd be so grateful!
>
>
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: HGAP.exe
> Application Version: 2004.8.0.4
> Application Timestamp: 40dac142
> Fault Module Name: StackHash_1120
> Fault Module Version: 6.0.6000.16386
> Fault Module Timestamp: 4549bdc9
> Exception Code: c0000374
> Exception Offset: 000af1c9
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 1033
> Additional Information 1: 1120
> Additional Information 2: cc5c015b801e0495ddc43dd77d28c597
> Additional Information 3: 7631
> Additional Information 4: f31fdb1493cad0524ba57bcf4ad96711


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  #4 (permalink)  
Old 10-10-2007
CohoMike
 

Posts: n/a
Re: Appcrash problem with Harvard Graphics program

Heather (and Rick), any luck running HG AP 3 under Vista? I tried the
compatibility workarounds, to no avail. The program starts, but closes
or crashes when I bring up the file menu. I think I tried all the other
Windows OS options, all with run as administrator. No luck so far. Any
thoughts appreciated. I haven't found a reasonably priced graphics
program that can do what HG does fairly simply. And it is like riding a
bicycle . . . I've gotten used to it, and don't want to try to learn
something else. --CohoMike


--
CohoMike
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