Appcrash problem with Harvard Graphics program

I am trying to run Harvard Graphics Advanced Presentations 3 and get an
appcrash error (see below) when I try to run it. HG is kind of passing the
buck on this one, so I was wondering if anyone has any suggestionson how to
fix. I'd be so grateful!


Problem signature:
Problem Event Name: APPCRASH
Application Name: HGAP.exe
Application Version: 2004.8.0.4
Application Timestamp: 40dac142
Fault Module Name: StackHash_1120
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: c0000374
Exception Offset: 000af1c9
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 1120
Additional Information 2: cc5c015b801e0495ddc43dd77d28c597
Additional Information 3: 7631
Additional Information 4: f31fdb1493cad0524ba57bcf4ad96711

Have you tried compatibility mode with say XP. Right click on the .exe and
select properties, then compatibility and try any you think this program
would run with.

"Heather" <Heather@discussions.microsoft.com> wrote in message
news:A406B0DF-C448-4F7E-B7B3-0F50B9200538@microsoft.com...
>I am trying to run Harvard Graphics Advanced Presentations 3 and get an
> appcrash error (see below) when I try to run it. HG is kind of passing the
> buck on this one, so I was wondering if anyone has any suggestionson how
> to
> fix. I'd be so grateful!
>
>
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: HGAP.exe
> Application Version: 2004.8.0.4
> Application Timestamp: 40dac142
> Fault Module Name: StackHash_1120
> Fault Module Version: 6.0.6000.16386
> Fault Module Timestamp: 4549bdc9
> Exception Code: c0000374
> Exception Offset: 000af1c9
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 1033
> Additional Information 1: 1120
> Additional Information 2: cc5c015b801e0495ddc43dd77d28c597
> Additional Information 3: 7631
> Additional Information 4: f31fdb1493cad0524ba57bcf4ad96711

Hi Heather,

Two things to try before returning the software:

1) Right click the shortcut or executable and try 'run as administrator'.

2) Right click the shortcut or executable and choose properties. On the
compatibility tab try using a mode that the software is compatible with.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Heather" <Heather@discussions.microsoft.com> wrote in message
news:A406B0DF-C448-4F7E-B7B3-0F50B9200538@microsoft.com...
>I am trying to run Harvard Graphics Advanced Presentations 3 and get an
> appcrash error (see below) when I try to run it. HG is kind of passing the
> buck on this one, so I was wondering if anyone has any suggestionson how
> to
> fix. I'd be so grateful!
>
>
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: HGAP.exe
> Application Version: 2004.8.0.4
> Application Timestamp: 40dac142
> Fault Module Name: StackHash_1120
> Fault Module Version: 6.0.6000.16386
> Fault Module Timestamp: 4549bdc9
> Exception Code: c0000374
> Exception Offset: 000af1c9
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 1033
> Additional Information 1: 1120
> Additional Information 2: cc5c015b801e0495ddc43dd77d28c597
> Additional Information 3: 7631
> Additional Information 4: f31fdb1493cad0524ba57bcf4ad96711

Heather (and Rick), any luck running HG AP 3 under Vista? I tried the
compatibility workarounds, to no avail. The program starts, but closes
or crashes when I bring up the file menu. I think I tried all the other
Windows OS options, all with run as administrator. No luck so far. Any
thoughts appreciated. I haven't found a reasonably priced graphics
program that can do what HG does fairly simply. And it is like riding a
bicycle . . . I've gotten used to it, and don't want to try to learn
something else. --CohoMike


--
CohoMike