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Activation error

microsoft.public.windows.vista.installation setup






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  #1 (permalink)  
Old 08-21-2007
Ken
 

Posts: n/a
Activation error
I have got a Window Vista Premium Home but when I activated it , it didn't
work and announced:

"the following failure occured when trying to use the product key

Code:
0xC004P061

description: this software lisensing service determined that this specified
product key can only be used for upgrading, not for clean instalations"

Could you tell me what I should do now?

Regards



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  #2 (permalink)  
Old 08-21-2007
Carey Frisch [MVP]
 

Posts: n/a
Re: Activation error
Please explain the procedure you followed to install
your upgrade version of Windows Vista on your computer.
With an upgrade version of Vista, the qualifying older
Windows operating system must be presently installed
and the upgrade started while booted to the Desktop.

How to install Windows Vista
http://support.microsoft.com/kb/918884/en-us

--
Carey Frisch
Microsoft MVP
Windows Shell/User

----------------------------------------------------------------------

"Ken" wrote:

I have got a Window Vista Premium Home but when I activated it , it didn't
work and announced:

"the following failure occured when trying to use the product key

Code:
0xC004P061

description: this software lisensing service determined that this specified
product key can only be used for upgrading, not for clean instalations"

Could you tell me what I should do now?

Regards



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  #3 (permalink)  
Old 08-21-2007
Rick Rogers
 

Posts: n/a
Re: Activation error
Hi Ken,

If you did a clean install with this disk without using the Product Key
rather than a true upgrade from within a qualifying system then you get to
do one of the following:

a) Install it again as an upgrade to the clean install this time using the
Product Key during setup (this is the commonly reported method of bypassing
the need to start from within a qualifying OS, the downside of this is that
you get to install it twice).

b) Start from scratch by installing the the qualifying OS, then upgrading
it.

If the key you received with your disk was supposed to be a full version,
then you need to contact the seller as that isn't what you got.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Ken" <Ken@discussions.microsoft.com> wrote in message
news:09AA98EC-9FFC-4569-9AC6-76BDB8E96EC9@microsoft.com...
>I have got a Window Vista Premium Home but when I activated it , it didn't
> work and announced:
>
> "the following failure occured when trying to use the product key
>
> Code:
> 0xC004P061
>
> description: this software lisensing service determined that this
> specified
> product key can only be used for upgrading, not for clean instalations"
>
> Could you tell me what I should do now?
>
> Regards
>
>
>


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