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USB Pen Drive Fails

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  #1 (permalink)  
Old 08-16-2007
Bikini Browser
 

Posts: n/a
USB Pen Drive Fails
Hello

After we did an upgrade from Windows Vista home to Windows Vista Business,
our USB pen drive is not recognized anymore. What could cause this and how
do I fix that?

Bikini Browser


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  #2 (permalink)  
Old 08-17-2007
PvdG42
 

Posts: n/a
Re: USB Pen Drive Fails
"Bikini Browser" <remove.bikini.browser.this@gmail.com> wrote in message
news:eNaF5jF4HHA.4476@TK2MSFTNGP06.phx.gbl...
> Hello
>
> After we did an upgrade from Windows Vista home to Windows Vista Business,
> our USB pen drive is not recognized anymore. What could cause this and
> how do I fix that?
>
> Bikini Browser
>


This may solve it for you.

A fairly common issue faced by Vista users is non-recognition of USB
devices, particularly memory sticks.
Here is a solution that has worked for many Vista users (myself included, on
one installation):

Locate the file INFCACHE.1 on the PC. You'll find it in <OS
drive>\Windows\inf

Give yourself full control of INFCACHE.1 by right-clicking on it, then
Properties->Security->Edit to add your users group with full control.
Delete INFCACHE.1

Reboot your machine, then try the USB memory stick (or device). Hopefully,
Vista will
now find and install the needed driver.

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  #3 (permalink)  
Old 08-17-2007
Carey Frisch [MVP]
 

Posts: n/a
Re: USB Pen Drive Fails
Cumulative update rollup for Windows Vista
http://support.microsoft.com/kb/936003/en-us

Submit an online request to obtain a Microsoft hotfix
http://support.microsoft.com/kb/935195

--
Carey Frisch
Microsoft MVP
Windows Shell/User

----------------------------------------------------------------------

"Bikini Browser" wrote:

Hello

After we did an upgrade from Windows Vista home to Windows Vista Business,
our USB pen drive is not recognized anymore. What could cause this and how
do I fix that?

Bikini Browser
Reply With Quote
  #4 (permalink)  
Old 08-22-2007
Paddy Landau
 

Posts: n/a
Re: USB Pen Drive Fails
Carey Frisch [MVP] wrote:
> Submit an online request to obtain a Microsoft hotfix
> http://support.microsoft.com/kb/935195



Thank you for that information.

The hotfix page asks for the platform and gives three options:
X86, X64 and ia64. What do they mean and what should I choose?

Thank you
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  #5 (permalink)  
Old 10-13-2007
John Bryntze
 

Posts: n/a
Re: USB Pen Drive Fails
It is different processor architecture, I would guess yours is a x86 (the
two others are for 64 bits version of Vista, you probably run 32 bits)

"Paddy Landau" wrote:

> Carey Frisch [MVP] wrote:
> > Submit an online request to obtain a Microsoft hotfix
> > http://support.microsoft.com/kb/935195

>
>
> Thank you for that information.
>
> The hotfix page asks for the platform and gives three options:
> X86, X64 and ia64. What do they mean and what should I choose?
>
> Thank you
>

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