Follow the instructions given here (Method 2):
Although the article mentions XP, the same registry keys are used by Vista.
In this Key:
note that the Key is identified in the left-hand pane of Registry Editor.
The Values for that key are seen in the right-hand pane. The Values called
LowerFilters and UpperFilters are the Values that you want to select and
delete. You can right-click on those two values to do that. They will be
in the same key. If you only see one of those two values, then just delete
If you want to back up the key before you make a change, highlight the key,
and choose File from the menu, and then choose Export. Name it GoBack.reg.
Hopefully, though, you won't have to use your backup, and things will work
out. Should you want to undo your changes, just click on GoBack.reg.
If you don't find the Values noted above, post back
"Sprout9858" <Sprout9858@discussions.microsoft.com> wrote in message
>I was installing my HP All in One Printer with my new wireless network and
> router. Since doing so I receive this error code "This device cannot
> (Code 10)" for my CD/DVD Drive and am unable to read or play a CD/DVD. I
> already reinstalled the driver, but still get the same error. What do I